Where is the data hosted?
Risk Hub has many regional and in-country instances to comply with all relevant data security and privacy requirements, across the jurisdictions in which we operate. For more information, please contact us directly.
The system operates on secure infrastructure within KPMG's global cloud platform, One Platform, hosted on Microsoft Azure*.
*KPMG Risk Hub has many hosting options to suit your needs (KPMG Cloud Hosted, Client Cloud Hosted). Please reach out to us with your preference and we will be happy to accommodate your request.
Is Risk Hub SOC2® Type II accredited?
The Risk Hub Solution is SOC2® Type 2 accredited. Risk Hub environments are continuously monitored for network vulnerabilities and can be aligned as per your needs of network security. Under KPMG policy, penetration testing is executed after each major version upgrade of IBM® OpenPages®, or on an annual basis, we would work with you to ensure appropriate penetration testing can be scheduled and executed.
Can I access KPMG Risk Hub with a Single Sign-On (SSO)?
Yes. KPMG Risk Hub is available with Single Sign-On and includes Multi Factor Authentication (MFA).
Do I need technical resources in-house to support KPMG Risk Hub?
No, KPMG professionals implement, operate, and maintain KPMG Risk Hub for you. We handle all your everyday KPMG Risk Hub technical support.
Can the solution integrate with other systems’ Application Programming Interfaces (APIs)?
KPMG Risk Hub has an integrated REST API, which can be leveraged to develop system integrations.
Integration with third-party applications is possible, if APIs and connectors to the third-party application are available. As each integration has its own set of data and complexity requirements, KPMG will workshop/discuss with you to meet your integration requirements.
How customisable is the solution?
KPMG Risk Hub emphasizes best practices for optimal performance and reliability. We continuously integrate the latest updates and industry recommendations. While additional bespoke customizations are considered through a structured process, they may incur additional costs depending on their complexity. This ensures your GRC solution remains cutting-edge and aligned with your specific needs.
KPMG Risk Hub has intentionally been enabled with flexibility to align to your risk frameworks and policies.
Is the system continuously enhanced and kept up to date?
Yes. KPMG firms are leaders in risk advisory and compliance management. KPMG Risk Hub stands out through innovative continuous improvement drawing on KPMG’s deep global insights into risk analysis and prediction, as well as process excellence across functions and industries. Collaboration with IBM gives us early access to the latest developments, seamlessly integrated into the system. KPMG's managed services handle application upgrades and ongoing support, with enhancements rolled out as frequent releases. This proactive approach keeps the GRC solution at the cutting edge, ensuring exceptional value and performance.
Does the solution have AI embedded?
AI is at the core of the global KPMG strategy and central to the KPMG Risk Hub continuous improvement roadmap* . Collaboration with IBM gives us early access to the latest developments. KPMG Risk Hub already has AI functionality built-in, including within IBM® Cognos® Analytics and new use cases are added as and when they become available to support our clients and enable them to optimize and elevate their user experience.
*In October 2024, KPMG was the first organization globally to achieve ISO 42001 (AI) certification by BSI, a new international standard that specifies requirements for establishing, implementing, maintaining, and continually improving an Artificial Intelligence Management System (AIMS) within organizations.
Can the solution be accessed via mobile devices on Windows, Android, and iOS operating systems? Also, what browsers are supported?
KPMG Risk Hub can be accessed via mobile devices on Windows, Android, and iOS operating systems. KPMG Risk Hub, powered by IBM® OpenPages®, is a 100% web-based application and does not require any client software or browser plugins. Supported browsers include MS Edge and Chrome-based browsers, with Firefox and Safari also usable. The application automatically adjusts to smaller screens for a seamless experience.