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      For Boards and CHROs, this convergence of pressures elevates one central question: How can the organization meet its talent and capacity needs in a way that is sustainable, cost-efficient, and future-proof?

      The answer lies in a proactive, forward-looking people strategy. This is where Strategic Workforce Planning (SWP) comes in: it provides the foundation for a sustainable and future-proof talent strategy, by enabling organizations to anticipate future talent needs, identify potential skill gaps, and design sustainable strategies to build, buy, borrow, or automate capabilities. By anticipating how internal and external dynamics influence both future workload demand and workforce supply, SWP bridges the gap between strategy and execution and ensures that workforce decisions are intentional, future-focused, and financially aligned. In essence, it enables organizations to have the right people, in the right place, at the right time, in the right size.

      There are many triggers for SWP questions, such as:

      • How might we invest capabilities across our value chain to drive growth?
      • What skills, and how many staff, do we need to achieve our organizational strategy?
      • How can I use my employees’ flexibly to remain agile in this ever-changing market?
      • What are the opportunities for automation, and what impact will that have on the workforce?

      By addressing these questions, SWP allows HR leaders and Boards to anticipate change, close skill gaps, and turn potential workforce risks into strategic opportunities.

      Olivier Macq

      Partner, Chairman Board Leadership Center | Audit

      KPMG in Belgium

      Key areas of focus for board members and CHROs

      Key reflections

      Strategic workforce planning

      • Are we anticipating future talent and capability needs, or reacting to shortages?
      • Do we have a clear plan to build, buy, borrow, or automate critical roles?
      • How well are SWP insights integrated with our overall business strategy?

      Future-proof HR model

      • Is our HR function agile, integrated, and aligned with strategic workforce plans?
      • Are HR levers, such as performance management, reskilling, and talent deployment, effectively translating plans into action?
      • Does our approach to talent enablement strengthen employee employability and adaptability?

      Reskilling and upskilling

      • Are we preparing employees for evolving roles and bridging future skill gaps?
      • Do our learning programs target both immediate and longer-term organizational needs?
      • Are we leveraging adjacent skill potential to address talent shortages internally?

      Technology and workforce data

      • Are we using workforce analytics to make informed, real-time decisions?
      • Do we have the right digital tools to support skills tracking, learning, and performance management?
      • How effectively is technology integrated to enhance both strategic planning and daily HR operations?
      • Can our people initiatives demonstrate measurable impact?

      Maximize the value of your strategic workforce planning by future-proofing your HR model

      Board involvement is crucial to a successful strategic workforce plan, not only ensuring the link with the overall business strategy, but also in helping to take decisions, e.g., on containing labor costs while avoiding skill shortages, aligning strategic initiatives with talent needs and capacity, and shaping the long-term talent strategy.

      A strategic workforce plan does more than anticipate future talent needs; it creates an opportunity to optimize the current workforce. To realize this potential, the HR model must be aligned with it and be future-proof. It requires support and input from the Board and business leaders, working alongside HR and finance.

      While strategic workforce planning provides the blueprint for future talent requirements, an aligned HR function is critical to translate these insights into actionable people practices. In an environment of economic uncertainty and talent scarcity, a forward-looking HR function ensures employees are deployed strategically and key talent is retained under pressure. To achieve this, organizations must rethink traditional talent approaches. In today’s dynamic landscape, the scope of traditional talent management has become too narrow. Organizations should broaden their approach to talent enablement, ensuring their HR practices are agile, personalized, and directly linked with the strategic (workforce) plan of the organization. Employability becomes central: career paths must evolve from linear, hierarchical models to fluid, skills-based trajectories.

      This need is underscored by broader workforce trends: the World Economic Forum estimates that, due to macrotrends such as digitalization and AI, 22% of jobs will change in the coming years, with new roles emerging and others becoming obsolete[1]. In this context, reskilling and upskilling are essential tools to bridge the gap between current capabilities and future needs. As the value of a skill increasingly depends on how well it complements other capabilities, organizations must focus not only on building new skills but also on fostering a growth mindset and agility. This allows employees to adjust to changing roles, apply their skills effectively, and maintain productivity, helping the organization remain resilient in turbulent times.

      To turn strategic workforce plans into initiatives that deliver real impact, workforce data and digital tools are an essential lever. They allow HR, business leaders, and boards to make informed, data-driven decisions, track progress, and identify skill gaps across the organization. By leveraging scenario planning and forecasts, businesses can connect workforce initiatives with broader organizational priorities, ensuring that people strategies are not only proactive and fully integrated in the decision-making framework of the organization, but also contribute to agility and real-time responsiveness during business disruptions, as the necessary insights are immediately available. This digital HR approach strengthens the credibility and impact of all people-focused initiatives.

      By combining strategic workforce planning with a future-proof HR function that emphasizes talent enablement, skills development, and data-driven workforce insights, Boards and CHROs can unlock the full potential of their people while meeting the challenges of a turbulent environment.

      Boards should:

      • Prepare for and respond to changing conditions both within and outside of the organization, such as workforce implications of AI, changing market conditions, and regulatory requirements;
      • Integrate workforce planning with financial and business planning;
      • Build succession plans for leadership roles; anticipate challenges to filling critical roles or retaining key talent; and
      • Foster internal mobility via re- and upskilling.

      Want to learn more?

      Future-proof your workforce through Strategic Workforce Planning (SWP)

      Future-proof your workforce through Strategic Workforce Planning (SWP)

      Download here

      About the Board Leadership Center

      KPMG’s Board Leadership Center (BLC) offers non-executive and executive board members – and those working closely with them – a place within a community of board-level peers. Through an array of insights, perspectives, and events – including topical seminars and more technical webinars – the BLC promotes continuous education around the critical issues driving board agendas.

       

      [1] The Future of Jobs Report 2025 | World Economic Forum

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