We’ll set you on a path to new products and services that will support your company’s growth and drive efficiency. We’ll ensure compliance with AI regulations – both for the solutions we deliver and those already in place.

Common Challenges Our Clients Have Faced – And We’ve Helped Solve

How to use modern technology and AI to optimize and automate business processes?

How to use AI to improve CX and increase profitability?

How to use the available data to improve decision-making and forecasting?

How to create and implement AI and advanced analytics strategies that will boost performance, growth, and innovation in the long term?

How to leverage data analytics and AI to support data architecture design and implementation?

How to ensure high-quality, reliable AI outputs?

How to use AI for predictive maintenance and optimization of operational processes?

How to effectively manage and analyse large data volumes using advanced analytical tools?

Artificial Intelligence (AI) and Machine Learning (ML)

• Creating an AI strategy for a long-term, sustainable use of AI models
• Ensuring compliance with AI regulations (namely with the AI Act)
• Apps featuring image recognition, natural language processing, and robotics
• Driving optimization with AI and digital twins
• Categorization of emails and queues to reduce the need for manual sorting
• Classification of data anomalies to help detect suspicious behaviour
• Simulation of human intelligence through a combination of AI and algorithmic processes
• Client-data segmentation to drive up cross-selling and up-selling

Smart Automation

• Auto-filling data from documents to improve customer experience
• Document digitization for a more efficient back-office
• Automated recording of invoices based on data extraction and analysis of costs and cost centres
• Automated, AI-powered email processing and response generation
• Training AI models to recognize items in images
• Implementing AI models for predictive maintenance and optimized production
• Automation of notarial requests with the help of AI

Data Analytics

• Creating value from data through data management and people organisation
• Analysing big data to help optimize costs
• Calibrating strategic decision-making with data and analysis
• Choosing new branch locations with the help of predictive and location analytics
• Implementing an Always-on engine for lead generation and improved customer experience
• Enabling data-based business solutions and decisions

LLM / Virtual Assistant Development

• Developing LLM-based chatbots
• Monitoring of LLM chatbots and unwanted content moderation
• Implementing LLM and RAG assistants to enable efficient retrieval and summarization of information from documents
• Automated e-mail and request management through LLM
• Leveraging LLM to improve customer service and processes

AI Act Implementation

We classified existing systems and set up processes to ensure compliance with the new regulation. Systems with unacceptable risk were identified and excluded, and rules were established for providers of general-purpose and high-risk AI systems. We briefed and prepared the client for potential inspections by supervisory authorities and minimized the risk of penalties. We also established an efficient AI governance and reduced compliance costs.

Revenue Forecasting for New Stores

Using external data and data models, we developed a solution to predict performance of new stores for a client who opens 25–35 new locations annually but faced challenges in forecasting their performance in first and third year. Our solution reduced prediction errors by half, saving £28.65 million in CAPEX and OPEX.

Digital Twin for Energy Sector

We implemented a digital twin to optimize energy processes of a client who owns one of Europe’s largest wind farms, with 240 turbines generating 1,250 GWh annually (equivalent to €87 million). By optimizing the performance of individual turbines, we were able to achieve maximum power generation output.

KPMG Smart Data Extraction – Extracting Information from Documents

By combining modern tools, including AI, we developed a solution for extracting structured data from documents such as invoices and contracts. The KPMG Smart Data Extraction tool enables fast, accurate extraction of data needed for further processing and analysis. By introducing the tool and integrating it with bots, we created a reliable solution that needs just 20% of the original manpower.