Digitalisation in church organisations serves to support workflows and processes. The role of IT relates in particular to supporting the processing of procedures, the preparation of information and decision-making.
Today, church activities are supported by IT in many areas; in future, church activities will be even more strongly permeated by IT than they are today.
What developments can be expected in the next few years?
- Members expect digital communication with their church, for example when applying for documents or making appointments.
- Documentation requirements are increasing. IT should help to document church activities in a comprehensible and structured manner.
- Documents such as contracts or personnel files must be accessible to several people. Structured filing is essential for this.
- Employees expect modern workstations and the use of the latest technologies.
An integrated IT system forms the basis for efficient administration. It controls all important areas and should offer the following functions:
- Centralised maintenance of master data.
- Online access to relevant documents.
- Clear reporting system.
- Availability of decision-relevant information.
- Connection and integration of ancillary systems.
An efficient IT system improves processes, saves costs and supports sustainable church activities.