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      The digital transformation poses major challenges for the public sector. KPMG offers a specially developed framework that successfully navigates through holistic organisational change and focuses specifically on employees.

      How the digital transformation is changing the public sector

      Public authorities are using more and more digital technologies to make their work more efficient. This holds enormous potential: processes can be automated, weak points eliminated and the administration as a whole modernised.

      New technologies such as blockchain and artificial intelligence (AI) as well as megatrends such as New Work are significantly changing structures and processes. The digitalisation of administration therefore also requires a change in culture and new skills among administrative staff.

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      How we support you

      Successfully shaping holistic organisational change

      The proven KPMG framework supports organisations in their sustainable transformation. It focuses on employees and comprises four strategic fields of action:

      • Culture
      • processes
      • People
      • governance

      Every field of action needs targeted navigation

      We work with you to develop efficient strategies and clear objectives and support you with transparent communication. We not only accompany you through the implementation phase, but also provide you and your employees with advice and support and empower your staff to sustainably consolidate the organisational change.

      • Culture

        Successfully shaping cultural change: We support you in developing a modern organisational culture that masters change effectively and ensures long-term success.
         

        In doing so, we support you specifically in
         

        • Development of change strategies,
        • communication strategies and management,
        • Coaching and support in change management,
        • value development and anchoring,
        • Conflict management and mediation
      • Processes

        Optimise processes, use resources efficiently: We analyse and optimise your processes holistically in order to improve your workflows and use resources more efficiently.
         

        We support you with:
         

        • Business process analysis,
        • process modelling and design,
        • business process optimisation,
        • process automation,
      • Human

        Developing employees, realising potential: We support you in optimally aligning the skills of your employees with the requirements of your changing organisation.

         

        We support you with:

         

        • Support and empowerment of managers and employees,
        • Personnel development planning and design,
        • Skills development and expansion programmes,
        • coaching and mentoring programmes.
      • Governance

        Strengthen governance, improve management: We review and optimise your governance structures in order to increase the effectiveness of your strategic and operational management.

         

        We support you with:

         

        Organisational studies,

        • feasibility studies,
        • benchmarking,
        • economic efficiency analyses,
        • task criticism,
        • staff requirement analyses,
        • job evaluation,
        • digital readiness check.

      Conclusion: KPMG helps you achieve sustainable organisational change

      Successful digital transformation in the public sector requires a holistic approach. The KPMG framework provides this and accompanies organisations on their path to sustainable change. In doing so, we consistently focus on the people in your organisation.

      We support you in your sustainable organisational change. Please feel free to contact us.

      Focus on employees - shaping change together and increasing resilience in the organisation.

      Your contact

      Julia Ostendorf

      Partner, Consulting

      KPMG AG Wirtschaftsprüfungsgesellschaft