The implementation of instant payments requires careful planning and coordination. Specifically, treasurers must work closely with IT departments and external providers to ensure that the technical requirements are met. This includes several specific areas:
Technical integration: Instant payments must be seamlessly integrated into existing ERP and financial systems. This often requires adjustments to the existing software (e.g. payment runs) or the adaptation of interfaces (e.g. creation of new payment formats to the banks), and the IT department plays a central role in ensuring the technical requirements and compatibility with various banks and payment service providers.
Scalability and performance: Instant payments require an infrastructure that can cope with high transaction volumes and the speed of payments. IT departments must ensure that the systems are scalable and remain stable and performant even under high utilisation. This may require the implementation of cloud solutions or other scalable technologies.
Security and compliance requirements: IT experts must ensure that all transactions are encrypted and protected against cyber attacks. This includes implementing multi-factor authentication, conducting regular penetration tests and continuously monitoring systems for security vulnerabilities. While these security measures are also important in traditional payment systems, the speed and volume of instant payments requires an even more robust security infrastructure. For example, treasurers must ensure that their payment processes continue to meet transaction monitoring requirements. Monitoring systems must recognise and report suspicious activity immediately. Payment monitoring systems must therefore be able to keep pace with the speed of real-time payments to ensure compliance and transaction security.
Cooperation with external providers: External providers of payment solutions can provide specific technologies and expertise that are necessary for the implementation of instant payments. This may include technologies for fraud prevention technologies or compliance tools. Working closely with these providers helps to ensure that all components work together smoothly and fulfil the requirements of the new EU regulation.
Utilisation of technology: Comprehensive staff training is essential to ensure a smooth transition. IT departments need to ensure that treasury teams and other relevant departments are familiar with the new systems and processes and know how to utilise them effectively. Companies need to develop strategies to effectively use and analyse the additional data generated by real-time payments.
Strategic orientation: In any case, existing providers should also be critically scrutinised for their innovative strength. Does the in-house payment service provider deal with SEPA Instant Payments and WERO and (when) will it be in a position to offer the new payment methods? Is my TMS provider in a position to keep up with new innovations on the part of the banks, to automate processes and at what quality and speed?
So there is indeed a lot to do.