In the consumer goods sector, international crises such as the coronavirus pandemic and geopolitical conflicts are having a profound impact on production costs, delivery routes and invoicing processes. At the same time, the industry is increasingly evolving from a pure B2B sector to business-to-business-to-consumer (B2B2C) and direct-to-consumer (D2C) business models.
In addition, the integration of sales and operations planning (SOP) with the entire supply chain is becoming increasingly important in order to efficiently link planning, production, logistics and sales.