In the course of digital transformation, companies are faced with the task of digitalising their business processes while maintaining control over the associated risks. In order to overcome this challenge, control mechanisms must be further developed without losing sight of the controllability of risks. At the same time, governance structures need to be continuously adapted to regulatory innovations and technological advances.
Process flows in organisations must be efficient, traceable, secure and controllable. A compliant and resilient organisation is based on clear IT governance and an effective internal control system (ICS). Workflow management systems such as ServiceNow support companies in creating a structured approach to transparent risk management and clear role allocations. In addition, the digital development of the internal control system can be promoted, business objectives can be realised and the company's success can be strengthened in the long term.
In addition, an integrated ICS and strong IT governance can be used to build sustainable compliance and digital resilience in a targeted manner.