WHAT IS SERVICENOW?

Digital transformation and improved workflows with ServiceNow

ServiceNow is a cloud-based workflow platform that helps organizations manage and automate digital processes. The platform connects IT, HR, security, and other functions into one seamless whole.

The platform allows you to customize applications, leverage ready-made modules, and integrate existing systems – without extensive software development. Low-code/no-code tools enable rapid testing and agile deployment.

KPMG has a strong Nordic and global ServiceNow alliance. We combine deep platform expertise with our broad industry-specific knowledge, so your investment delivers concrete value quickly.

Process automation

Eliminate manual steps, reduce errors and save time.
Integrations

Connect IT, HR, finance and other departments for seamless data flow.
Low-code/No-code

Build applications without extensive software development.
AI tools and real-time analytics

Leverage AI for smarter, more efficient processes and make decisions based on up-to-date data.

OUR SERVICES

Transform your business with ServiceNow

Explore how ServiceNow and our tailored service offerings help your business unlock efficiency, drive innovation, and accelerate growth.

Modernize enterprise IT with ServiceNow

Enterprise IT faces growing demands for efficiency, quality, and exceptional user experiences. With ServiceNow, we help you:

Automate administration to reduce manual work
Cut costs and boost efficiency across operations
Free up time to focus on better processes and user experiences

Empower HR with ServiceNow

HR teams carry the critical responsibility of managing a company’s most valuable asset, its people. To succeed, they need full control over workflows, process management, inquiries, and resources, all within systems that ensure robust data security and privacy.

ServiceNow enables rapid deployment of tailored solutions for any industry or business, helping HR professionals streamline operations, enhance compliance, and deliver exceptional employee experiences.

Deliver exceptional customer service with ServiceNow

Today’s customer service is more complex than ever driven by rising expectations, multiple communication channels, and the need for rapid response. Meeting these challenges requires advanced technology and robust systems.

With ServiceNow, we equip your customer service function with tools to track interactions, streamline workflows, and create meaningful customer experiences that strengthen your competitive edge.

Strengthen risk management with ServiceNow

Effective risk management is critical for protecting assets, preventing losses, and maintaining operations in uncertain markets. It safeguards growth, profitability, and builds trust with investors, customers, and employees.

With ServiceNow, we help you:

Visualize risk across your organization
Aggregate data from multiple systems
Run advanced analytics for deeper insights
Monitor policies and compliance to uncover threats early

Optimize portfolio management with ServiceNow

ServiceNow is a powerful platform for managing portfolios. Combined with our deep understanding of the CFO domain, we deliver a holistic view of projects, resources, and priorities.

Our solutions enable you to:

Plan, monitor, and optimize portfolios in real time
Support strategic decisions with integrated reporting and analytics
Align resources and priorities for maximum business impact

Secure and streamline with ServiceNow

We deliver innovative solutions for both digital and physical security, as well as resource planning and incident management—all on the ServiceNow platform.

Gain a real-time, complete overview and provide every stakeholder with a unified information and communication hub. This ensures everyone makes informed decisions based on the same accurate data.

Build value fast with custom ServiceNow apps

At KPMG, we bring together deep business insight, industry experience, and top-tier ServiceNow expertise. That’s why we’re uniquely equipped to design and deliver custom applications that solve specific challenges and create visible, day‑to‑day value.

Rapid start: Kick off with a working demo.
Iterative delivery: Develop and test in parallel to ensure the solution fits your needs.
Measurable impact: Translate requirements into scalable apps that improve outcomes fast.

Connect everything with ServiceNow

ServiceNow makes it easy to bridge gaps across your organization and integrate with other systems so information flows seamlessly, processes are automated, and value is created for the entire business.

Workflow automation

Automate complex processes to save time, reduce errors, and boost efficiency across your organization.
Centralized platform

Collect data and processes in one place for better overview and efficiency.
Smooth process development

Solutions with low-code/no-code tools.

User experience

Intuitive portals and apps that give employees and customers easier access.
Integrations

Connect existing systems for seamless data flow.
Scalability

Grows with your business, whether it's small or large implementations.

Real-time analysis

Get relevant insights and make decisions based on real-time data.
Security and compliance

Excellent tool for strengthening security and complying with regulatory requirements.
Efficient AI tools

Leverage artificial intelligence for smarter and more efficient processes.

WHY KPMG?

Expertise that delivers results

Expertise you can trust

Our team combines deep ServiceNow platform knowledge with expertise across key business disciplines, delivering solutions that truly fit your organization.
End-to-end ServiceNow partnership

We guide you through every step of your ServiceNow journey, from planning and implementation to optimization, ensuring your strategy delivers maximum business value.
Proactive, insight-driven support

We bring fresh ideas to the table, which are always grounded in a clear understanding of your unique needs and business context.
Stay in control, drive alignment

We help you maintain full control while developing cost-effective solutions that keep your entire organization moving in the same direction.

Shape your IT landscape with ServiceNow

We help you map your entire IT ecosystem and identify exactly how ServiceNow fits into your unique puzzle by creating a seamless, integrated solution.
Proven expertise across industries

We bring extensive experience from diverse sectorsincluding private businesses and the public sector creating solutions that fit your unique challenges.
Expertise in privacy and compliance

We offer deep knowledge of data privacy and the regulatory landscape impacting your business helping you stay compliant and secure.