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      Operational Transformation & Excellence

      Transformation & Operations Services empower organizations to redefine their operating models, accelerate digital transformation, and drive sustainable growth. By combining strategic vision with hands-on implementation, KPMG in Greece helps clients achieve higher efficiency, resilience, and competitive advantage across industries.

      Our experienced consultants are committed to constantly empower business partners to strive for continuous improvement and excellence, creating maximum value for end customers, partners, employees, communities and society. By leveraging our extensive industry expertise along with the implementation of the Lean Management System, Lean Six Sigma and the Agile way of working, your business can be empowered to adapt quickly and respond effectively to both current and emerging challenges.

      Through the mobilization of the value transformation chain, we integrate business and digital initiatives to expand volumes at equal cost, increase efficiency by decreasing costs and achieve economies of scale. Our experts consistently anticipate market trends and craft tailor-made solutions, empowering you to not just react to changes but to proactively shape them, ensuring a smooth and effective transformation journey.

      Our approach integrates strategic product design, roadmap execution, and operational excellence with a strong emphasis on sustainability, ESG, and data-driven performance.

      Our Products and strategic approach include:


      • Strategic Transformational Product Design
        • Assess digital maturity levels on processes across the organization 
        • Evaluate and enhance operational maturity
        • Foster a Continuous Improvement (CI) mindset and culture.
      • CI & Transformation Roadmap Execution
        • Align digital and business initiatives on a clear, actionable roadmap
        • Implement projects and programs using Agile Ways of Working (WoW) 
        • Demonstrate tangible financial impact across OpEx, CapEx, and profitability.
      • CI & Sustainability
        • Integrate initiatives into CSR and ESG frameworks
        • Strengthen daily operational management practices 
        • Lead transformational change (e.g., reorganization, role redefinition)
        • Upskill and reskill internal talent to meet future needs.


      Core Capabilities

      KPMG’s in Greece Operations Practice supports organizations in transforming and optimizing their core business operations, focusing on strategic and implementation support.

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      Supply Chain Optimization

      End-to-end supply chain design, logistics & demand planning, strategic sourcing & ESG integration

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      Service Delivery & Operating Models

      Redesign of shared services, outsourcing, and organizational workflows

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      Front Office Operations

      Enhancing sales, service, field operations, and quote-to-cash processes

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      Sustainability & ESG in Operations

      Embedding ESG goals in supply chains, supporting decarbonization initiatives


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      Operational Strategy & Transformation

      Aligning operating models with strategy, executing cost & efficiency initiatives, and driving digital transformation

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      Business Process Improvement

      Process redesign, operational maturity, and continuous improvement initiatives

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      Manufacturing & Industrial Operations

      Industry 4.0, smart manufacturing, plant productivity, and asset optimization

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      Data-Driven Operations & Performance

      Building KPIs and enabling real-time insights through analytics & AI



      Value Delivered

      • Efficiency & Resilience
        Streamlined operations and improved productivity
      • Sustainable Growth

        Integration of ESG and long-term resilience into operations

      • Innovation & Agility

        Leveraging digital technologies and agile methodologies for transformation

      • Measurable Impact

        Tangible financial benefits across cost, capital, and profitability metrics


      Contact

      Nikos Maniatis

      Partner, Head of Technology and Transformation

      KPMG in Greece

      Despoina Papachrysanthou

      Partner, Transformation & Operations

      KPMG in Greece