International Gemological Institute (IGI), India’s largest gemological grading organisation and the world’s second-largest certification laboratory , has built a legacy of trust and excellence for over 50 years. To strengthen this foundation, we embarked on an IT transformation journey by adopting a comprehensive ERP solution.
Our previous systems posed challenges such as fragmented financial records across locations, limited scalability, and difficulties in consolidating data and generating accurate reports. After evaluating multiple platforms, we chose ERP as the ideal solution to meet our needs.
Selecting the right implementation professional service provider was critical. After a rigorous evaluation process, we selected KPMG in India, whose strong credentials, proven expertise, and long-term perspective aligned perfectly with IGI’s vision.
KPMG in India delivered the implementation through a structured, value-driven approach, leveraging agile methodology and iterative workshops for seamless solution validation. Their governance framework ensured timely risk mitigation and smooth execution. A key success factor was the early and continuous involvement of stakeholders from both IGI and KPMG in India, enabling effective data migration and a timely go live.
Key benefits achieved
Post go-live, KPMG in India’s hypercare support ensured a smooth transition from legacy systems to SAP S/4HANA public cloud. Their deep understanding of IGI’s culture, combined with domain expertise and technology capabilities, made this transformation successful and rewarding.