The global financial industry is experiencing changes in its traditional business model due to changing demographics and customer needs, increased regulation, and intensified competition amid a rapidly changing macroeconomic environment. Digital transformation through innovative technologies such as data, AI, and blockchain is further accelerating structural changes in the financial industry.
Moreover, proactive risk management, compliance, and strengthened internal control are becoming more important for consumer protection and financial stability. Global financial firms are promoting innovation to provide consumer-centric financial services, enhance mid- to long-term competitiveness, and identify new growth opportunities.
