CPO Outlook 2025

KPMG Caucasus and Central Asia is pleased to present the results of the annual survey CPO Outlook 2025, which explores the current state and future direction of development of procurement function in Kazakhstan, Uzbekistan, and for the first time – the rapidly evolving market of Azerbaijan.

This report offers more than just a snapshot of today’s supply function. It serves as a strategic reference point for executives aiming to build adaptive, technology-driven, and resilient supply chains in the face of geopolitical uncertainty, digital transformation, and rising expectations from both business and society.

The objective of this research is to identify the key trends and strategic priorities shaping the procurement function in 2025, as well as to assess the changes observed over the previous period.

Artificial intelligence and digitalization are becoming an integral part of the modern supply model – from automating routine tasks to risk forecasting and optimizing decision-making. Advanced digital solutions are already reshaping the procurement landscape, unlocking new opportunities in automation, demand forecasting, risk management, and process optimization. Despite the high potential of these technologies, procurement leaders still face the challenge of defining priority areas for digital investment that deliver measurable impact. 

In the context of digital transformation, human capital is emerging as the key asset driving the success of the procurement function. Our report highlights how companies across the region are building expert teams – from talent acquisition to development programs and retention of top supply chain professionals.

Procurement transformation – a shift from an operational to a strategic function with high added value. Procurement and logistics departments will now have to adapt even more actively to digital tools, upgrade their skills and take on new roles. Key focus areas include data management, AI-driven modeling, cost analytics, and the expanding responsibilities of category managers and logistics specialists.

Green and sustainable procurement is moving to the forefront – not as a passing trend, but as a response to the expectations of regulators, investors, and customers, and as a key element of long-term strategy. Companies are increasingly re-evaluating their approaches to supplier selection and supply chain management, placing a strong emphasis on environmental and social responsibility.

Our research shows that procurement leaders aren't just reacting to changes; they're becoming drivers of sustainable digital transformations. This requires a strategic focus on automation, ESG integration, talent development, and embedding digital solutions into core business processes.