In an era where technology underpins nearly every aspect of business operations, the resilience of IT systems to withstand sudden disruptions is vital. The recent IT outage triggered by a content configuration update deployed by cybersecurity company CrowdStrike underscores the fragility of these systems – with Malaysia being no exception.
The National Cybersecurity Agency (NACSA) has reported significant operational disruptions, including those at Kuala Lumpur International Airport (KLIA) Terminal 2, where manual check-ins and extended waiting periods ensued. NACSA further indicated that the repercussions of this outage are extensive, resulting in delays and operational hurdles across multiple sectors and impacting both commercial entities and the general public.
In this context, the fortitude of IT systems to endure unforeseen disruptions is more crucial than ever. Delve into KPMG’s latest article to explore how the widespread outage serves as a potent reminder of the cascading effects that a single point of failure and third-party partner dependencies can impose on global business operations.
