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      How can we help

      Facing the rapid technology change in Consumer & Retail industry. KPMG customized, industry-focused Audit, Tax, and Advisory services, helps to drive superior shareholder value and sustain positive change.

      Market pressures

      A range of pressures - from rapid technology change and digital disruption, empowered consumers, rising costs, increased speed to market, and significant shifts in brand loyalty and purchasing behavior - are impacting today’s consumer businesses.

      Digital transformation

      Digital Transformation in Consumer & Retail is not just about acquiring data. The key is having the right business platform to properly execute, and paying attention to more than frontline interactions. It’s about configuring the enterprise to create a comprehensive delivery architecture and a whole set of new organizational capabilities.

      New opportunities

      Taking a closer look at your ability to compete in today’s environment means taking a new look at your business. Digital transformation offers the opportunity to link customer service to profitability, managing costs by capitalizing on spending trends, and streamlining supply chain and back-office processes.



      Our services

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      KPMG’s Consumer & Retail

      KPMG works with Consumer & Retail companies, from small start-ups to large multinational operations, to develop and implement innovative, customer-led growth strategies and tightly-aligned business operations. With customized, industry-focused Audit, Tax, and Advisory services, KPMG helps to drive superior shareholder value and embed and sustain positive change.

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      Our Advisory propositions revolve around four core themes

      • Transformation in response to the more informed, conscious and connected generation of consumers
      • Leveraging technology to improve operations and business models while addressing the threats and opportunities it can also present
      • Growth and profitability in emerging markets
      • Driving effective strategy across the industry to support corporate social responsibility and sustainable business practices


      Our people

      Pearl Chen

      Head of Consumer & Retail, Head of Internet and E-commerce, Partner of Audit Dept.

      KPMG in Taiwan

      Celia Hsu

      Partner, Deputy Head of Consumer & Retail

      KPMG in Taiwan