KPMG recognized as the 2025 ServiceNow Worldwide Transformation Partner of the Year

Global awards acknowledge KPMG firms’ commitment to driving innovation and delivering exceptional value to clients. 

London— March 4, 2025, KPMG is proud to announce that it has received prestigious 2025 ServiceNow Partner of the Year Awards, recognizing its outstanding achievements and contributions to the ServiceNow ecosystem. The company was honored with the Worldwide Transformation Partner of the Year Award, for the third time, and the Americas Employee Workflow Partner of the Year Award. The awards celebrate KPMG firms’ work in driving innovation and delivering value to clients.

KPMG firms are actively collaborating with clients to facilitate enterprise-wide transformation through the KPMG digital transformation suite, enabled by ServiceNow. Together, KPMG firms and ServiceNow assist clients in integrating technologies, including AI, to enhance service delivery operations, comply with industry-specific resiliency, risk and cyber regulatory requirements, and connect workflows across front, middle, and back-office functions, thereby achieving transformative outcomes.

“We were truly inspired by the compelling stories of transformation submitted for the Transformation Partner of the Year award. KPMG didn’t just describe a project; they painted a vivid picture of how ServiceNow technology is driving real-world change, creating better experiences, and delivering tangible results for our joint customers. Their passion for innovation and customer success shines through in their story, showcasing the power of the Now Platform to transform businesses and improve lives.”

Erica Volini
Executive Vice President, Worldwide Industries, Partners & Go to Market, ServiceNow

Being named ServiceNow’s Worldwide Transformation Partner of the Year, for the third time, is a wonderful recognition of the impactful work we're delivering together for clients. Our joint commitment to driving transformation through innovative, tech-enabled solutions, coupled with our global reach and scale, enables us to help organizations navigate their digital journeys, meet their strategic goals, and achieve true business value.

Ian Hancock

Global Head of Consulting

KPMG International

Ian Hancock
In an era defined by rapid change and innovation, I believe the long-standing global alliance between KPMG and ServiceNow stands as a testament to the power of collaboration. Together, we are not just navigating the complexities of multiple industries; we are redefining what is possible. By combining KPMG professionals' industry and technology experience with ServiceNow's capabilities, we’re helping to empower organizations by harnessing generative AI and agentic AI, and paving the way for enhanced service delivery, improved productivity and operational excellence.

Gary Plotkin

Global ServiceNow Lead and Principal

KPMG in the U.S.

Gary Plotkin

The ServiceNow 2025 Partner Awards recognize partners across various categories, geographies and scales. The awards are based on a rigorous evaluation process that considers factors such as customer satisfaction, innovation and business impact.

Learn more at kpmg.com/servicenow


For media queries, please contact:

Daniel Caines,
Senior Manager, Global External Communications, KPMG International


T: +44 7732400262
E: Daniel.Caines@kpmg.co.uk

About KPMG International

KPMG is a global organization of independent professional services firms providing Audit, Tax and Advisory services. KPMG is the brand under which the member firms of KPMG International Limited (“KPMG International”) operate and provide professional services. “KPMG” is used to refer to individual member firms within the KPMG organization or to one or more member firms collectively.

KPMG firms operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. Each KPMG member firm is responsible for its own obligations and liabilities.

KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

For more detail about our structure, please visit kpmg.com/governance.

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. 

Ian Hancock

Global Head of Consulting

KPMG International


Gary Plotkin

Global ServiceNow Practice Leader and Digital Platforms Practice Leader

KPMG in the U.S.