KPMG awarded IDC 2024 Services CSAT Award for Enterprise Intelligence Services

KPMG is proud to announce that we have been awarded the prestigious IDC 2024 Customer Satisfaction Award for Enterprise Intelligence Services. We believe this recognition from IDC, a leading global provider of market intelligence, underscores KPMG firms’ unwavering commitment to delivering exceptional value and driving success for clients.

What the Award Means

The IDC 2024 Services CSAT Award is based on direct feedback from clients through IDC's comprehensive Services Path Survey. This survey assesses customer satisfaction across more than 25 different metrics. KPMG's placement in the highest scoring group demonstrates member firms’ ability to consistently exceed client expectations in the delivery of enterprise intelligence services.

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Key findings from IDC's research

Client-centric approach

KPMG's high customer satisfaction scores reflect our dedication to understanding and addressing the unique needs of each client.
Growing demand for Enterprise Intelligence

IDC's research indicates a strong and growing demand for enterprise intelligence services, with nearly 80% of companies planning to increase their investment in this area.
KPMG's strengths

The award highlights KPMG firms’ strengths in providing end-to-end business and IT services, leveraging advanced automation (AI/ML), and possessing deep experience in modern application delivery – all critical factors in client success.

Why choose KPMG for Enterprise Intelligence?

At KPMG, we understand that enterprise intelligence is more than just technology; it's about transforming data into actionable insights that drive tangible business outcomes. Working with our clients to:

Develop and implement broad-ranging enterprise intelligence strategies.
Leverage technologies to help unlock the full potential of their data.
Improve decision-making, enhance operational efficiency, and help them gain a competitive advantage.

We are truly grateful to receive the IDC 2024 Customer Satisfaction Award for Enterprise Intelligence Services, an honor that speaks to the trust and support our clients place in KPMG firms. By combining innovative technology with our industry experience, we strive to create real impact and help our clients thrive in a digital-first world. Thank you for making us your trusted transformation advisors.

Bobby Soni

Global Technology Consulting Leader,

KPMG International

We are honored to receive the IDC 2024 Customer Satisfaction Award for Enterprise Intelligence Services. At the intersection of innovation and impact, KPMG firms harness advanced technologies, like artificial intelligence, machine learning, and cloud, to help clients unlock the value of their data. We remain dedicated to enabling organizations to thrive amid digital complexity and achieve a competitive edge.

Matteo Colombo

Global Cloud, Data & AI Leader,

KPMG International

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