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      Confidence that drives digital transformation success

      In today’s high-stakes transformation landscape, confidence is everything. With digital transformation topping the agenda for Australian organisations, leaders are under increasing pressure to deliver complex programs that meet strategic goals, withstand scrutiny and realise tangible value.

      Our Transformation Confidence & Evaluation offering brings together deep technical, program delivery and assurance expertise to help organisations navigate this challenge. We provide independent program assurance, software testing and evaluation that strengthens governance, identifies risks early and ensures transformation efforts stay aligned with business intent – so you can move forward with clarity and confidence.

      Service offerings

      KPMG provides the following services to businesses:

      We provide independent, risk-based reviews across the transformation lifecycle to help leaders understand delivery health, surface emerging risks early, and strengthen confidence in governance, business readiness and technical execution. Our approach brings a holistic view of transformation performance and provides clear, decision-useful insight to support timely action and better outcomes.

      We support a wide range of technology enabled transformation programs including enterprise platform replacements (such as SAP, Oracle, and Workday).

      Delivery Confidence in SAP factsheet

      Transformation Testing Support

      We provide testing support across the entire delivery program to ensure its successful completion.

      Outcome Evaluations

      We work with clients to evaluate program effectiveness and ensure alignment with strategic goals.

      How we help you transform with confidence

      • Gain confidence through assurance

        Independent assurance builds confidence in both internal and external stakeholders that transformation programs are on track and well-governed.

      • Mitigate risk

        Proactive assessments and testing to identify potential delivery challenges or technology gaps before they escalate.

      • Deliver more value

        Evaluations ensure transformation efforts stay focused on delivering business value.

      • Boost program outcomes

        Clear, evidence-based recommendations help enhance program performance and outcomes.

      • Maximise transformation ROI

        By assessing effectiveness and outcomes, clients can maximise the return on their transformation investments.

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      Meet the team

      Frequently asked questions

      Delivery Confidence is KPMG’s forward-looking, independent program assurance capability for complex transformations. It combines deep delivery, technical and business insight to assess program health, identify emerging risks early and provide leadership with clear, decision-useful insight to strengthen confidence in execution and outcomes.

      Engage us at any stage of your transformation journey, whether you’re planning, mid-delivery or post-implementation. We add the most value when brought in early to support the establishment of a strong program delivery foundation, identify risks and provide confidence in delivery.

      We don’t manage or deliver the program – we provide independent oversight, assurance, quality through testing and evaluation. This ensures objectivity and helps leadership make informed decisions without compromising governance.

      We support a wide range of programs – from enterprise platform replacements (ERP, HRIS, CRM) to market utilities, policy implementations, and large-scale reform initiatives across both public and private sectors.

      You’ll gain increased confidence in delivery, clearer visibility of risks, stronger alignment with strategic goals and actionable recommendations to improve program performance and value realisation.

      Contact us

      Have a question or want to explore how KPMG can help you build confidence across your transformation project? 

      Complete the form to submit your query to KPMG Australia and our team will be in touch to discuss our services.