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      Intelligent automation

      Unlock the full potential of your enterprise with cutting-edge AI-driven process automation. Together, KPMG and Appian drive intelligent automation for unmatched productivity and growth. By seamlessly connecting operations, businesses can achieve unparalleled productivity, streamlining workflows and unifying data to optimise performance at every level. 



      Seamlessly connected. Radically productive.

      KPMG and Appian — delivering intelligent automation technologies that transform operational efficiency.

      • Next level efficiency

        Empower your business with AI-driven automation, enhancing process efficiency by streamlining workflows, unifying data and accelerating decision-making to drive smarter, faster and more agile operations.

      • Your data, your control

        Unify, analyse and respond to data with confidence to drive smarter decisions and optimised business outcomes. Protect sensitive information while enabling seamless, compliant access for trusted users.

      • Where fast meets flexible

        Appian accelerates rapid development by building innovative applications and connectors that seamlessly adapt to evolving business needs.



      Awards

      KPMG holds significant expertise in intelligent automation and collaborates with Appian on global client implementations. Together, we have developed industry-specific and functional solutions designed to enhance operational efficiency and expedite business agility.

      Appian Delivery Award 2025 – Global
      Appian Delivery Award 2024 – Public Sector
      Appian Transformation Award 2024 – Partner Impact and Excellence
      Appian Trusted Delivery Award 2023 – Public Sector


      Our solutions

      Appian collaborates with KPMG to deliver powerful joint solutions, seamlessly integrating AI, automation and data fabric capabilities to drive enterprise innovation and efficiency.

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      Accelerate performance & growth

      By combining our deep functional knowledge and proven target operating models, our Powered Enterprise approach harnesses the power of Appian solutions to maximise performance, efficiency and drive value faster.

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      Transform your process flows

      Through robotic process automation and smarter business process management, we help you optimise resourcing and simplify workflows across the organisation. We harness digital applications to support your key processes.

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      Unlock intelligent automation

      Our intelligent automation solutions integrate your enterprise data, while enabling social collaboration, mobile access and cloud/on-premise portability




      KPMG’s AI-Enabled Contract Case Management Platform

      Discover how KPMG’s AI-enabled contract management and case management platform automates repetitive, rule-driven processes to increase accuracy, improved compliance and boost customer satisfaction.



      KPMG and Appian have collaborated on more than 300 successful projects over the past 10 years. We’ve helped companies become more adaptable to change and ready for the future.

      Brad Daffy

      Partner, Powered Data & AI

      KPMG Australia



      Sector solutions

       

      Revamping the dispute-resolution process can help banks reduce a major pain point with their customers while driving down costs and enhancing compliance.  Using low-code workflow automation, KPMG has developed a dispute and claims solution that leverages the Appian platform to transform fraud operations.

      Claims lie at the intersection of customer experience and business profitability. They provide the opportunity to deliver a positive customer experience and build loyalty, and they also require insurance companies to pay out, an action that impacts profitability.

      KPMG Insurance Claims Modernisation combines Appian Connected Claims with KPMG professionals’ deep experience in insurance to improve customer experience and operational efficiency.

      Engaging healthcare professionals is crucial to developing, marketing and promoting products that can enhance patient outcomes.

      KPMG Healthcare Professional (HCP) Engagement Assist is an automated solution that can be built on a low-code platform, like Appian, and customised to your business requirements.

      The KPMG low-code integrated business planning process orchestration application enables companies to not only manage planning cycles in an organised manner, but also provides an intuitive, cross-functional collaboration platform, which eliminates the onerous and manual operations that would occur otherwise.



      Speak to us about unlocking Appian’s full potential to connect operations and drive unparalleled productivity.




      Brad Daffy

      As Partner, Powered Data & AI, Brad has led the design and implementation of multiple AI technology solutions, which have helped clients to better serve their customers when calling their contact centres, accelerate procurement timeframes and digitise and automate finance processes. He supports clients to embed AI within their business through the development of AI strategies, governance and operating models and by identifying use cases to generate business value.

      Brad Daffy



      Laarni Ciego

      Laarni works across KPMG strategic alliances with Appian and Google, helping to identify and leverage focused joint-value propositions and managing partnerships that benefit all stakeholders.




      KPMG’s AI-Enabled Contract Case Management Platform

      Discover how KPMG’s AI-enabled contract management and case management platform automates repetitive, rule-driven processes to increase accuracy, improved compliance and boost customer satisfaction.



      Frequently asked questions

      KPMG offers a wide range of intelligent automation solutions and integrated services through its alliance with Appian. These services are designed to advance your digital transformation by leveraging Appian's low-code development platform. This platform accelerates the creation of high-impact business applications that can be built in the cloud or on-premise and are inherently mobile-enabled 

      KPMG helps businesses achieve digital transformation by integrating people and machines, leveraging disruptive cognitive technologies for competitive advantage. We provide end-to-end support from strategy development to execution, ensuring that your digital transformation initiatives are aligned with your business goals. Our approach includes developing a vision and strategy for intelligent automation, identifying opportunities to enhance operational processes and designing future-state automation solutions 

      Appian’s low-code development platform offers extreme speed and simplicity, allowing businesses to quickly create and deploy high-impact applications. This platform can be used to write new apps from scratch or to connect and enhance legacy applications without the need for data migration. Many of the world’s largest organisations use Appian applications to improve customer experience, achieve operational excellence and simplify global risk management and compliance. 

      KPMG ensures successful implementation of Appian solutions by leveraging our extensive qualifications in intelligent automation and our status as an Appian Global Tier Strategic Alliance Partner. We have developed industry and functional solutions to drive operational efficiency and help accelerate business agility. Our unified KPMG-Appian team of close to 500 practitioners globally supports the delivery of services to our clients, ensuring high development quality and operational efficiencies 

      Post-implementation, KPMG offers ongoing support and maintenance to ensure that Appian solutions continue to deliver value. This includes helpdesk support, system upgrades, performance tuning and additional training to help your team effectively leverage the new system. Our Automation as a Service delivery model provides a highly flexible and scalable setup, increasing resource capacity and ensuring continuity of user experience, architecture, and industry subject matter expertise.

      KPMG helps businesses address compliance and risk management by leveraging intelligent automation solutions to eliminate gaps in current operational processes and prioritise risk areas. We design future-state automation solutions that enhance compliance and drive efficiencies, aligning process and technology for potential business benefits. Our approach ensures that businesses can proactively address compliance regulations and integrate with third-party systems

      Cybersecurity and privacy require data management that is automated, scalable and robust. KPMG Privacy Apps, developed with Appian, take you from reactively managing compliance to leveraging privacy for competitive advantage.