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      Generative AI is changing the way Canadians work, collaborate, and innovate. As organizations move beyond experimentation, AI is becoming a routine part of daily business – reshaping workflows, unlocking new possibilities, and prompting important conversations about skills, trust, and the future of work.

      In August 2025, we conducted a survey among Canadian adults and found that more than half (51%) are now using generative AI at work, with daily and weekly usage continuing to rise. Most users (79%) report meaningful productivity gains, and the majority (54%) report saving between 1-5 hours per week. Despite these advances, a significant skills gap persists: 83% of employees want or need to upskill themselves to learn how to use generative AI tools more effectively, and less than half (48%) feel their organizations provide adequate support.

      Additionally, while a majority (93%) of Canadian business leaders say their organizations are using generative AI, only two percent say their organizations are seeing a return on their AI investments.

      KPMG in Canada’s latest Generative AI Adoption Index is your guide to understanding how these technologies are being embraced across the country, what’s driving change, and where the opportunities and challenges lie for both employers and employees.


      Access the full Generative AI Adoption Index report today


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      Generative AI Adoption Index

      The new work order – How generative AI is reshaping Canadian workplaces


      Employees have mixed perspectives regarding AI use.

      Animated circle statistical graphic showing 80% Graphique statistique en cercle animé montrant 80% 80%

      80% of AI users say it helps them thrive at work, while 43% of employees feel overwhelmed by the pace of technological change. 



      There are underlying concerns about job security and the adequacy of training.

      Animated circle statistical graphic showing 44% Graphique statistique en cercle animé montrant 44% 44%

      44% of employees worry that their job could be affected if they fail to keep up with AI’s pace of change.



      Addressing these concerns is critical to increasing AI adoption.

      Animated circle statistical graphic showing 83% Graphique statistique en cercle animé montrant 83% 83%

      83% of employees want their employer to offer training and upskilling on AI tools.



      Research methodology


      The KPMG Generative AI Adoption Index measures the use of generative AI tools among Canadian employees and is weighted on frequency of use, with a score of 100 indicating mass adoption. The index is based on a KPMG in Canada survey of 2,239 employees (aged 18+) and 753 business leaders from August 15 - September 3, 2025, using Sago’s Methodify online research platform. The index score for 2025 is 36.74, an increase of 22 points since 2023. The margin of error is +/- 3 percentage points, with a confidence level of 95 per cent.



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      Connect with us

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      Stephanie Terrill

      Canadian Managing Partner, Digital and Transformation and National Leader, Management Consulting

      KPMG Canada

      Lewis Curley

      Partner, People & Change Practice

      KPMG Canada

      Walter R. Pela

      Regional Managing Partner, British Columbia

      KPMG Canada

      Kareem Sadek

      Partner, Advisory, Emerging Tech Risk Leader and Cryptoassets & Blockchain Co-leader

      KPMG Canada