The transformative abilities of AI can help change business models, transform industries, and reshape our future. Like you, we believe that AI can only reach its full potential when it’s paired with human expertise and capability.

The question isn't whether you should integrate AI into your business, but how to do so effectively, ethically, and responsibly.

At the heart of this transformation is your people. Our AI consulting services are designed to help operations and HR leaders navigate this shift with confidence, so your organization can unlock new realms of productivity and innovation.

Find out how KPMG's expertise can help you and your company

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Why AI matters for you and your business

AI is a transformative force that is reshaping the future of work. This change puts new pressures on HR leaders who are responsible for preparing employees and the wider organization for the journey ahead.

The integration of AI into your business can offer unprecedented opportunities for growth, innovation, and competitive advantage. In a recent study, Canadian employees reported multiple benefits:

90%

said generative AI tools have enhanced the quality of their work

76%

said generative AI tools have allowed them to take on additional work for which they otherwise would not have had the capacity

70%

said generative AI tools have directly contributed to revenue generating activity

For any workforce, the AI integration journey also comes with some challenges:

Concerns around skills gaps and job displacement
Overcoming resistance to change and boosting employee morale
Planning for AI’s impact on organizational structures, resource requirements, HR policies, and talent acquisition
Applying Diversity, Equity, and Inclusion (DEI) so that fairness, transparency, bias mitigation, and data privacy is built into AI systems

The success of AI integration depends on everybody’s ability to adapt, learn, and innovate — from your Board to your managers, to your front-line workers. Our approach is rooted in a deep understanding of these challenges, coupled with a commitment to a human-centric transformation process.

How we can help

Tailored workforce solutions that meet your needs

AI learning and development

Equip your workforce with the skills of tomorrow, today. Address your specific skill gaps and tailor learning paths so your team can be ready and excited about the opportunities AI brings. Turn your AI learning into a strategic asset, accelerating adoption and securing a competitive position in the marketplace.

Future of talent

Anticipate the future of work and prepare for it now. Go beyond conventional talent management and get dynamic career mapping and AI role blueprints that align with your evolving business needs. By redefining performance metrics for the AI era, you can attract, develop, and retain a workforce with the right skills and an adaptable, forward-thinking mindset.

Organization design

Create a flexible and dynamic organizational structure that is ready for the future. With a focus on role re-engineering and workflow optimization to make your organization more agile, you can be better equipped to integrate AI technologies. This approach helps create effective relationships between people and AI systems, fostering a culture of trust and innovation.

Culture change

Build a resilient, AI-ready culture. Design a change management program that integrates AI ethics, community engagement, and innovation programs into the fabric of your organization. An AI-ready culture isn’t just about technology; it’s about every member of your team feeling ready and empowered for the opportunities of an AI-powered organization.

HR transformation with AI

Modernize your HR processes and strategy with AI. Identify and prioritize impactful AI use cases for talent acquisition, employee engagement, predictive analytics for workforce planning, and more. By integrating AI into your HR business processes, you can streamline operations, enhance the employee experience, and your team’s strategic decision-making.

How KPMG is helping clients and employees unlock the advantages of AI

At KPMG, we understand that navigating the world of AI can be complex, especially when it comes to workforce dynamics, risk, governance, technology, and data privacy. We are investing billions in AI capabilities and building AI solutions and tools that we also use ourselves. This investment allows us to enhance the quality of our AI services and insights in a way that is responsible, trustworthy, and safe.

Analysts recognize that KPMG is an industry leader in AI, machine learning, data analytics, cyber security and risk.
KPMG’s global network of strategic alliances and investments helps give member firms enterprise depth with boutique agility.
KPMG Trusted AI services can help with designing, building, deploying, and using AI solutions in a responsible and ethical manner, seeking to accelerate value with confidence.
As an early access collaborator for Microsoft 365 Copilot and Azure OpenAI Service, KPMG professionals can pilot the technologies with select business groups, bringing together the increased capabilities of these tools with their experience, insights and sector expertise to help enhance client engagements and accelerate digital solution development.