Driving technology-enabled growth for a future-ready business

      Markets, customer expectations and technology are evolving at speed. Organizations face growing pressure to adapt quickly, serve customers seamlessly, and deliver greater value. In this environment, businesses that embrace Digital Transformation are more resilient, agile, and competitive.

      At KPMG, we help you navigate this journey with confidence – turning strategy into action and vision into measurable results. Digital Transformation isn’t just about adopting new technologies; it’s about addressing the structural, operational and cultural barriers that prevent you from realizing the full potential of technological advancements.

      From reimagining customer experiences to modernizing core IT and embedding AI across the enterprise, we take a holistic approach. Our end-to-end support ensures your digital investments align with your business strategy and objectives, accelerate outcomes and build a strong foundation for future growth.

      Siloed tech drains value

      Address today's complex Digital Transformation challenges head-on

      • Unified digital strategy

        Disconnected digital initiatives often lead to fragmented investments and missed business outcomes. We help organizations define a cohesive, enterprise-wide digital strategy aligned with your priorities to provide real business value.

      • Modern sourcing for agility

        Legacy contracts, vendor sprawl and inflexible sourcing structures limit agility and increase costs. Our sourcing experts help design and implement flexible, future-ready sourcing strategies that align technology delivery with business goals.

      • AI with purpose and impact

        The success of an AI transformation hinges on overcoming critical challenges like establishing organization-wide governance, ensuring alignment with business objectives, and achieving data readiness. Our experts support the development of responsible AI strategies and scalable programs that deliver measurable value.

      • Cloud with clarity and control

        As cloud technology matures, organizations must focus on building secure and flexible cloud ecosystems. KPMG combines expert technical skills with deep business, industry- and domain-specific expertise to help business leaders deliver value from their cloud investments.

      Why partner with KPMG?

      We combine deep industry knowledge with hands-on technology and transformation experience. Our Digital Transformation approach is:

      • Business-led: rooted in strategy and real business value

      • Technology-enabled: powered by scalable, secure technology

      • Human-centered: designed for customers, employees and partners 
         

      KPMG helps you bridge the gap between ambition and execution – building digital capabilities that last.

      We also help organizations assess their current digital maturity and plan next steps:

      1. Explore: Legacy systems, siloed teams and unclear strategy exist

      2. Structure: Technology is adopted, but governance and consistency are lacking

      3. Integrate: Systems are modernized but fragmented, not delivering full business value

      4. Lead: Innovation is embedded, AI is scaled and data drives decision-making

      Mind the gap in your digital transformation.

      Tailored solutions for comprehensive Digital Transformation

      We support your transformation journey across six critical domains:

      • Digital Strategy & Operating Model

        Design a transformation roadmap that connects your digital vision to execution. We help you modernize enterprise architecture, develop the right capabilities and drive alignment across the business.

      • Tech Sourcing

        Build a sourcing model that supports innovation. We streamline IT sourcing, reduce complexity and ensure vendor strategies are flexible, performance-driven and cost-efficient.

      • Tech Mergers & Acquisitions

        Technology plays a critical role in successful deals. We provide IT due diligence, integration planning and risk assessments to help you uncover hidden value and avoid costly surprises.

      • Cloud Transformation

        Put cloud at the heart of your modernization strategy. From design to migration and governance, we help create secure, scalable cloud environments that support agility and resilience.

      • AI Transformation

        Make AI real, scalable and trusted. We support AI strategy development, use case identification and implementation – all grounded in strong data foundations and ethical frameworks.

      • Customer & Digital Advisory

        Deliver seamless, human-centered digital experiences. We help modernize CRM, enable omnichannel strategies and leverage data to drive loyalty and performance.

      groups

      Build a digital strategy that delivers impact, resilience and long-term growth in a digital-first world.

      Frequently asked questions about Digital Transformation

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      What is Digital Transformation?

      What is Digital Transformation?

      Digital Transformation is the strategic integration of technology to fundamentally change how a business operates and delivers value to customers.

      Digital Transformation
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      How long does Digital Transformation take?

      How long does Digital Transformation take?

      It depends on your maturity level and ambition. KPMG tailors roadmaps from early exploration to enterprise-wide innovation.

      Digital Transformation
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      What industries benefit most from Digital Transformation?

      What industries benefit most from Digital Transformation?

      All industries benefit from Digital Transformation, but the approach varies. From Life Sciences to Manufacturing, transformation aligns technology with sector-specific goals.

      Digital Transformation
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      How does KPMG support us throughout the journey?

      How does KPMG support us throughout the journey?

      From strategy to implementation, our multidisciplinary teams provide industry insights, technical capabilities and change management support.

      Digital Transformation

      Our experts for your transformation

      Taher Balafrej

      Partner, Digital Transformation

      KPMG Switzerland

      Miles Underwood

      Partner, Digital Transformation

      KPMG Switzerland

      Unlock the full potential of technological innovation

      Partnering with KPMG helps ensure your digital investments are strategically aligned with your business goals, driving faster results and laying a solid foundation for long-term growth.

      Digital transformation begins with action.