1. Purpose, culture and values
Our Purpose – to inspire confidence and empower change – guides our way of doing business. Our corporate culture and values help drive consistency in how we make our decisions every day.
2. High-quality client services (updated)
Providing high-quality client services that align with the public interest allows us to create a positive impact for our clients and other stakeholders.
3. Ethics, integrity and independence
By acting with integrity and maintaining independence, we become trustworthy and shape how we are viewed by the world.
4. Transparency and accountability
We maintain transparent and open communication with our stakeholders. We hold ourselves accountable for our actions.
5. Information protection
Cybersecurity and data privacy represent significant risks if they are not closely monitored. Protecting information is fundamental to every service that we offer to our clients.
6. Public policy engagement and alignment
We actively participate in the public policy process, fostering trusted relationships with government authorities and regulators through sharing recommendations and insights that address societal and industry challenges. Our strategies and efforts are closely aligned with national policies and directions.
7. Responsible supply chain (updated)
We commit to sourcing goods and services in a responsible, fair and sustainable manner, and we expect our suppliers to operate lawfully, professionally and with fair practices that integrate respect for basic rights, business ethics and the environment.