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      Meet Mark Longworth, Partner, Global Head of Insurance Advisory, Hong Kong SAR, KPMG China

      Armed with over three decades of financial services experience, he steers insurers through large-scale transformations across people, processes and technology. Read his insights on how to Make the Difference.

      Mark Longworth

      Q. What is KPMG’s role in helping organisations in the transformation journey?

      Our role is to help clients build their own muscle. We can’t serve as a permanent advisor. The real magic results from helping clients use their own competencies for leading transformation, supplemented by the capabilities we’ve developed with them. When we transition our role from coach to cheerleader, that’s when we know we’ve done our part.

      Q. What are the key factors in ensuring a transformation initiative is sustainable over the long term?

      The idea that transformation is a one-time event with a "big bang" result is a common misconception. To achieve sustainable transformation, focus on consistent, incremental progress. This involves blending quick wins to demonstrate immediate value with a strategic long-term vision. Visible progress is crucial for maintaining momentum and stakeholder buy-in.

      More insights from Mark:

      AI stands poised to be a significant catalyst for transformation within the insurance industry. The key question is: how prepared is this sector to harness AI effectively? Mark Longworth, KPMG’s Global Head of Insurance Advisory, guides us through some of the factors insurers should be considering for their transformation journeys.

      Explore more

      Your company is unique, and so are its transformation needs – discover more on how KPMG bring tangible impacts to your business. You can TRUST us to Make the Difference. We have been doing it for more than 80 years.

      Mark Longworth
      Mark Longworth

      Partner, Global Head of Insurance Advisory, Hong Kong SAR

      KPMG China

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