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      Ethics Hotline

      At KPMG, we are committed to achieving high standards of service and high ethical standards in our practices and dealings.  Our success has been, and must remain, based on our commitment to performance with integrity – at all times and in everything we do.  Hence, you are encouraged to raise any matters of concern with an appropriate person. In this respect, KPMG China Ethics Hotline, hosted by an independent third-party provider, has been established to facilitate confidential reporting of non-compliance matters.  

      The Hotline is available to KPMG personnel, as well as clients, contractors, vendors and other parties for reporting concerns in relation to KPMG China.  

      How to report via Ethics Hotline?

      The Hotline is hosted by an independent third-party provider to help preserve your anonymity, if requested.  The Hotline provides a web-based reporting capability as well as a toll-free telephone based service.

      1. To access the Hotline via internet, visit here. 

      2. To access the Hotline via telephone, use a landline to call one of the following toll-free numbers. Please make sure you dial the full number.

        If a landline call does not connect, please submit a report through internet.

        Chinese Mainland        : 400-999-4530

        Hong Kong SAR        : 800-908839

        Macau SAR        : please submit a report through internet here.

      What happens to my report?

      Every report is evaluated and reviewed by the Firm to determine if there is a breach of law, professional standards or KPMG policy, and to ensure the matter is appropriately dealt with.

      Confidentiality and Protection

      Confidentiality

      KPMG China utilizes an independent third party to operate the Ethics Hotline and the web-based reporting system such that no KPMG personnel can intervene with the reporting process. Using an external provider helps ensure confidentiality to anyone filing a report and anonymity to those who choose to remain anonymous.

      Protection

      KPMG China prohibits retaliation against anyone who, in good faith, reports a possible violation or who participates in an investigation, even if sufficient evidence is not found to substantiate the concern. 

      KPMG International also separately operates a KPMG International Hotline for anyone to confidentially report concerns on certain areas of activity by KPMG International, KPMG member firms or the senior leadership of a KPMG member firm. Please see here for details.