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      The end-to-end digitalisation and automation of processes is one of the greatest challenges of digital transformation. The focus here is on the traditional value chain: procurement, operations and the supply chain. Operational performance describes a company’s ability to manage processes, costs, inventory and delivery capability in such a way that strategy and operational implementation are seamlessly integrated. For management, this ability becomes a key lever when margins come under pressure, supply chains become more volatile or digital platforms open up new control options. 

      KPMG supports companies in making operational structures transparent, identifying efficiency potential and effectively implementing measures.

      Improving Performance, accelerating Implementation

      Many efficiency-enhancement programmes fail due to unclear data, an accumulation of responsibilities or a lack of acceptance within the business units. KPMG therefore adopts an approach that closely interlinks analysis, the target vision and implementation. This results in measures that are not only convincing from a performance perspective but are also sustainable in day-to-day operations.

      How can lead times along the value chain be reduced? How can future procurement processes, for example, be digitised using a platform-based approach? What value can holistic contract management deliver? How can costs and performance in manufacturing be optimised? How can supply chains be planned and organised to be efficient and resilient? How can processes in research and development be optimised operationally and made fit for the future? Our integrated Solution Line Operations answers these and other questions. It optimises the value chain with the following services:

      • Creating transparency within the value chain and identifying opportunities for value enhancement?
      • Optimising the procurement organisation, realising savings and strategic alignment 
      • Selection, design and implementation of digital platforms, including in the areas of contract management, procurement and the supply chain
      • Transforming the supply chain through, amongst other things, supply chain strategy, supply chain network optimisation, inventory management and forecasting, or transport management
      • Optimising research and development processes through data and performance analyses, AI assessments, PMT Excellence/requirements management or grant management
      • Production process optimisation with an impact on profit, cash flow, etc. through operational excellence and lean production, production and site strategy, production control and working capital, factory and investment planning. 

      KPMG supports companies in further developing their operations function using an integrated advisory approach. Our Operations consultants optimise product costs and external expenditure to boost profits and performance. The aim is to achieve operational performance with measurable results: lower costs, greater controllability, increased transparency and robust processes throughout the value chain. KPMG would be happy to support you in specifically strengthening your operational capabilities and defining the next steps for your business.

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      What trends are shaping the future of procurement? The KPMG study "Future of Procurement" provides practical insights and recommendations for action.

      Our range of services

      • Procurement

        We help you to set up efficient purchasing organisations and realise sustainable savings.    More >

      • Manufacturing Optimisation

        Achieving manufacturing performance that delivers tangible results: reducing costs, freeing up cash and ensuring future viability.   More >

      • Supply Chain Transformation

        Creation of an efficient and cost-effective supply chain.   
        More >

      • Contract lifecycle management - digitalised contract management

        Comprehensive contract management consulting and software solution. More >

      • R&D Optimisation
        With our holistic approach, we help your R&D department focus on operational efficiency and future-proofing.  More >

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      Your contact

      Sascha Glemser

      Partner, Performance & Strategy, Head of Enterprise Performance

      KPMG AG Wirtschaftsprüfungsgesellschaft

      Frequently asked questions

      Operational performance describes the efficiency of operational processes along the value chain. These include, amongst others, procurement, the supply chain, production, inventory management, cost control and process quality.

      Operations consulting is appropriate when companies wish to reduce costs, speed up processes, increase transparency or adapt operational structures to new market requirements. This approach is particularly relevant in the face of margin pressure, supply chain risks or transformation programmes.

      KPMG supports the optimisation of operations through analysis, the development of target scenarios and the implementation of concrete improvement measures. The focus is on measurable impact in procurement, the supply chain, production, research and development, working capital and operational management.