At KPMG, we take a holistic, insight-led approach to Workforce Design—helping clients align their people, structures, and capabilities with business strategy and the evolving world of work.

Powered by workforce analytics and enriched by sentiment analysis, we uncover how people experience change and use these insights to shape more effective, human-centred solutions. Our methodology is built around five core pillars.

What we do

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Strategic workforce planning

We support organisations to anticipate future talent needs and align workforce supply with business demand. Through data-led scenario modelling and long-term planning, we enable proactive decision-making that ensures the right people are in the right roles at the right time and for the right cost.

group of employees brainstorming with technology for a project in the workplace

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Workforce AI

Technology is transforming the nature of work. We help organisations identify opportunities for AI augmentation, redesign roles, and upskill employees to thrive in human–AI collaboration. Our AI Workforce AI methodology ensures digital transformation is embedded in workforce strategy—not bolted on.

AI-powered human resource management system with holographic team hierarchy and performance analytics.

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Organisation design

Effective organisation design is the foundation of operational agility. We work with clients to shape structures that are fit for purpose—balancing formal hierarchies with collaborative, cross-functional ways of working. Our approach ensures alignment between strategy, governance, and culture.

Work group design sitting around a table

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Job architecture

A robust job architecture underpins fair, transparent, and scalable talent management. We help clients define clear role frameworks, career pathways, and skills taxonomies—enabling internal mobility, pay equity and compliance with EU Pay Directive, and readiness for future workforce shifts.

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Workforce analytics

Workforce Planner is KPMG’s analytics solution that provides a single, real-time view of your current workforce and future workforce needs. By consolidating key HR data into intuitive dashboards, it helps organisations identify trends in attrition, skills gaps, workforce composition, supply and demand challenges. Workforce Planner supports strategic workforce planning, organisation design, and talent development—enabling data-driven decisions that align people strategy with business goals.

business meeting or woman with graph presentation in office

At KPMG, we believe that workforce design is not a one-off initiative - it’s a continuous journey.

By integrating strategic foresight, data analytics, and human-centred design and strategic change techniques, we help organisations build future-ready workforces that are agile, inclusive, and aligned to long-term value creation.

What do we deliver for our clients?

At KPMG, we do more than design structures—we create workforces that power strategy and deliver lasting results. Here’s what you can expect:

Insight-driven workforce design

We use data and actionable insights to shape future-ready workforce models that bring people, processes, and capabilities together to achieve your business goals.
Engagement that makes change stick

We work hand-in-hand with leaders and teams to embed new roles, responsibilities, and ways of working—ensuring adoption and long-term success.
Connected operating model

From strategy and structure to culture and behaviours, we align every part of your organisation so it works as one towards shared objectives.
Behaviours and mindset for the future

We help shape the behaviours and mindsets needed to thrive in a changing world—building a culture that supports agility, collaboration, and continuous improvement.