Recent case study
Our client was a dominant player in the telecoms industry. A customer alleged that our client was discriminating against it, by charging it a higher price than it charged its competitors. The customer made a claim for loss of profits of approximately €20 million. Our client admitted that a systematic error caused this to happen but disputed the extent of the loss claimed.
KPMG was engaged to assess the quantum of the loss, initially for negotiation purposes, and then to prepare an expert witness report. We prepared an initial report using our client’s traffic data and then a detailed discovery request in respect of the customer’s financial information and traffic data.
We prepared an expert witness report and assessed the quantum of loss to be five percent of the original claim made by the customer. We assisted with the settlement negotiations by building a model that allowed us to change assumptions and measure the impact on the quantum of the claim. The case was settled to our client’s satisfaction.