At the centre of every Environmental, Social and Governance (ESG) program is change management. Businesses now have the opportunity to design strategic agility into their operating model, develop new products, expand into new markets, forge new alliances and transform the performance of the organisation itself.
To be successful in this new paradigm, it is necessary to not only manage change but also improve the organisational structure, the way in which people are developed and the manner in which the culture is curated.