KPMG 2025 Global Insurance CEO Outlook

Insurance CEOs are optimistic about future growth, driven by rapid AI adoption, high-impact M&A, and a focus on operational efficiency. Leaders are prioritising workforce upskilling and building trust in AI, while navigating regulatory pressures. Despite ongoing uncertainty, the sector remains confident in achieving profitable growth through effective risk management and customer service that blends human and technological strengths.

Explore how insurance CEOs are combining technology and human expertise to build resilient, future-ready organisations. Download the report to uncover the trends, challenges, and opportunities that defining the insurance sector.

KPMG 2025 Insurance CEO Outlook

Explore how insurance leaders are leveraging AI, deal-making, talent strategies, and risk management to build future-ready organisations

Download the report

The 11th edition of the KPMG CEO Outlook, based on insights from 1,350 CEOs, offers a unique perspective on their mindset, strategies, and planning approaches. This report focuses exclusively on the 110 Insurance CEOs surveyed, representing life, auto, home, property and casualty, health, reinsurance and broker organisations. Download the report to uncover the trends, challenges, and opportunities that defining the insurance sector.

Key findings

Hear from our leaders

As global insurance leaders contend with rising loss volatility, increasing regulatory complexity and evolving customer expectations; scale, technology and disciplined portfolio transformation are emerging as critical differentiators. In India, insurers are uniquely positioned to leverage digital public infrastructure, data driven underwriting and AI enabled operating models to expand protection, improve affordability and strengthen resilience. Strategic partnerships, selective inorganic growth, and sustained investment in talent and technology will be essential to building long term competitive advantage in a rapidly evolving insurance ecosystem.

Kailash Mittal

Partner FRM, Head – Insurance & Head – Actuarial

KPMG in India

Why download the report?

By downloading the 2025 Insurance CEO Outlook report, you will:

Learn why 82% of insurance CEOs are confident in their company’s growth prospects for 2025, despite ongoing uncertainty
Discover how 73% of CEOs are prioritising AI investments to streamline underwriting, claims, and customer experience
See how 77% of CEOs identify workforce transformation and upskilling for AI as a top constraint – and opportunity – for future growth
Understand how 83% of CEOs are focused on strengthening risk management and cyber resilience to protect their organisations and customers