Financial Services

    Focusing on the opportunities and challenges that are reshaping financial services, from AI and fintech to greater customer centricity and ESG

    Financial services are quickly reshaping

    Emerging trends are rapidly transforming the financial services landscape—driven by cutting-edge advancements in AI, fintech, open platforms and data analytics, alongside an increased emphasis on customer-centric approaches and sustainable finance, including ESG considerations. Financial institutions must adapt to these shifts while managing a dynamic risk and regulatory environment.

    As the industry evolves towards a more interconnected, collaborative and seamless future, the focus remains on trust, growth and value addition. 

    KPMG in India is here to support. Our cross-disciplinary team of experts is adept at achieving successful transformations within the financial sector. Our competencies enable us to strategies and deliver technology-driven and insight-led services that promote sustainable value creation.

    Our professionals leverage deep industry expertise to ensure smooth collaboration and effective execution across various sectors, including asset and wealth management, banking and capital markets, insurance and private equity. 


    India CX Report'25: Financial Services

    Financial services providers are empowering individuals through innovation, transparency, and solutions that adapt to evolving lifestyles
    India CX Report'25: Financial Services

    Key trends shaping banking and financial services landscape

    DIGITAL in all aspects of business

    Data and analytics leveraged for better decision making, implementing new age technologies – RPA, AI/ML, platform models, payments, talent, cloud, API/fintech, etc

    people talking

    Global captive centers (GCC's)

    Global captive centers are increasingly focusing on transformation and managed services

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    Pressure on revenue and market share

    Inability to deploy capital on account of consumption and investment slump, lesser effectiveness of traditional channels and entry of new age players, digitally enabled customer demanding instant gratification and personalised services

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    Stringent and evolving regulatory environment

    Compliance requirements aligned to global standards e.g. BASEL, IFRS; increase in FDI limit in insurance, bank licences to large corporates and NBFCs

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    Cost pressure

    Increasing Cost to Income ratio, inefficiencies in processes and limited automation/ technology enablement and changes in operating models.

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    Ballooning risk

    Liquidity crunch, NPAs and restructured assets, revival of stressed entities, higher claims in life and general insurance industry, need for higher capital infusion, cyber security, financial crime, etc.

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    How can KPMG in India help?

    Strategy, Design, Build, Implement and Improve with our key tech alliances in areas of Cloud, IOT, RPA, Blockchain, AI/ML, BI & Analytics and digital platforms

    Market entry, revenue growth, cost reduction, improve operational efficiency, enhance customer experience, digital operating models

    Behavioural Change and Talent Management, HR Optimisation, Workforce intelligence, Organizational Development, Mergers and acquisitions

    Oracle Financial Services Analytical Application (OFSAA) for Compliance, Regulatory reporting, Capital optimisation, Multi-dimensional profitability, Planning and Monitoring, Accounts Closing, Fraud Risk, Governance

    Finance & Accounting, Tax, Talent & HR, Inside Sales, Procurement & Supply Chain, Technology, Network & Utilities, Fund Accounting, As a Service

    Financial Reporting Services, Finance Process Transformation, Capital Market Readiness, Global business service and Upskilling programmes

    e.g. Board Advisory, Corporate Governance, Agile Internal Audit, Management Audit, enterprise risk management and dynamic risk assessment, third party risk management, SOX, internal financial controls, revenue assurance, regulatory compliance

    Risk Analytics, Capital Planning and Pillar II, Risk Strategies framework and policies, Global Finance Center, System Selection and implementation, valuation and validation, Treasury ALM and Liquidity Risk, Insurance and Actuarial Solutions

    Investigations, Forensic Technology, Verification services, Corporate Intelligence on entities and individuals, Contract compliance services, Ethics hotline

    One M&A Advisory, M&A Tax Structuring, Fund Raise, Due Diligence, Post Merger Integration and Separation, Valuation

    NPA Advisory, Techno-Economic Viability (TEV), Lender Due Diligence, Independent Business Reviews, Cash Management, Turnaround Planning and Implementation

    FIPB/RBI approvals / registrations for NBFC, PPI, Money Transfer business, Expat tax, advisory, liaising with the Regulators, advice on foreign exchange, corporate laws, trust laws and other business laws, advice on joint venture, licensing and other agreements,  due diligence, Transfer Pricing 


    Why select KPMG in India

    • Integrated suite of offerings to meet specific needs of FS clients
    • Deep experience of working with international teams (50+ countries)
    • We work with contemporary, among best-in-class technology/tools/ strategic alliances
    • Well conversant with regulatory landscape
    • Marquee credentials thought leaders and dedicated industry experts.


    India Union Budget 2025-26: Our Sector Insights

    Download KPMG in India point of view 2025 - Financial Services

    KPMG in India point of view 2025 - Financial Services

    Budget 2025 aims to boost consumption, rationalise taxes, support MSMEs, agriculture, exports, and infrastructure

    Download KPMG in India point of view 2025 - Family office

    KPMG in India point of view 2025 - Family office

    Budget 2025 aims at providing clarity for high-net-worth individuals by refining capital gains tax structures
     

    Download KPMG in India point of view 2025 - Public Finance

    KPMG in India point of view 2025 - Public Finance

    Budget 2025 focuses on fiscal prudence, human capital, and increased focus on capital expenditure to boost economy
     

    Download KPMG in India point of view 2025 - Private Equity

    KPMG in India point of view 2025 - Private Equity

    Budget 2025 addresses transformative reforms for private equity and venture capital, enhancing India's growth potential and global competitiveness

    Hear from the experts

    Banking and Economy Summit | Sanjay Doshi
     

    Sanjay Doshi shares the effects of interest rate cuts on the banking sector.
     

    Banking and Economy Summit | Manoj Kumar Vijai
     

    Manoj Kumar Vijai of KPMG talks about the key trends in Banking.
     

    Banking and Economy Summit | Hemant Jhajhria
     

    Hemant Jhajhria talks about how AI will affect the banking sector and key trends in BFSI sector at the Business Today Economy and Banking Summit.

    The Digital Transformation of Indian Banks for a Digital Future Hemant Jhajhria


    How digital transformation is reshapes the banking landscape and discusses the challenges and opportunities that banks faces.

    India Insights

    Our insights is your gateway to thought leadership and in-depth reports. Explore our curated collection of valuable content, where we delve into complex business challenges, share industry trends, and provide actionable insights.

    Intelligent banking

    A blueprint for creating value through AI-driven transformation

    Q1’25 Venture Pulse Report — Global trends

    KPMG Private Enterprise quarterly global report on venture capital trends

    Management Capability Development Index (MCDI) India 2024 Report

    KPMG in India and AIMA’s MCDI 2024 survey report highlights the urgent need for resilient, empathetic, and future-ready leadership in India

    India CX Report'25: Financial Services

    Financial services providers are empowering individuals through innovation, transparency, and solutions that adapt to evolving lifestyles

    Microscopic lens on Secured Micro-Lending

    Secured micro-lending offers loans to undeserved segments against collateral, including microfinance, MSME, and housing loans

    Navigating Reserve Bank of India’s guidelines for NEFT and RTGS payment systems

    An overview on how regulated entities involved in the NEFT and RTGS payments chain can ensure compliance to regulatory requirements

    Innovative strategies for cost optimisation – A need for cement players now

    Cement industry navigates EBITDA pressure with innovative cost optimisation in fuel procurement, logistics and manpower for efficiency gains

    Pulse of Fintech: H2 2024

    Biannual analysis of global fintech funding trends, highlighting key insights, investment shifts, and emerging opportunities in H2 2024

    Aviation leasing and financing ecosystem at GIFT IFSC, India

    An overview on the current situation of commercial aircraft leasing in India, and the future scope of leasing

    Rethinking: Textile sector

    India can give the world something that we excel at - sustainable, contemporary yet crafted in tradition

    Financial Crime Bulletin

    Dive deep into the financial crime avenues and stay up-to-date with Indian and global regulatory initiatives

    Budget 2025 – A journey from AATMANIRBHAR to VIKSIT BHARAT

    Budget 2025 is a forward thinking budget to facilitate India’s vision of becoming a USD 5 trillion economy by 2027 and a developed nation by 2047

    Union Budget 2025: A Fine Balancing Act

    The Finance Ministry has balanced tweaking personal tax rates without compromising on capex outlay and fiscal prudence

    India Budget 2025: A New Dawn for the Middle Class and a Prosperous Future

    By taking a two pronged approach-boosting consumption and accelerating investment, the government has propelled the engines of economic growth

    New Compliance Framework

    By adopting proven frameworks, financial institutions can cultivate a proactive, information-driven compliance environment

    The insider threat - Safeguarding UPSI from within: A refresh

    Unpublished Price Sensitive Information (UPSI) poses significant challenges for companies, requiring robust measures to prevent data theft and insider trading

    Q4’24 Venture Pulse Report – Global trends

    A global overview of key findings uncovered from the Q4’24 Venture Pulse Report

    Sustainable finance revolution

    How banks can profit from sustainable growth

    IPOs in India – H1 FY25

    An analysis of the performance of the main board Initial Public Offerings (IPOs) in India, between 1 April 2024 and 30 September 2024

    Expected Credit Loss (ECL)

    Evaluating ECL methodology is vital as it impacts P&L through provision charges and affects capital, liquidity, and other regulatory ratios

    Forensic lens on related parties and transactions

    A forensic lens on related-party transactions (RPTs) helps uncover potential risks and provides guidance on mitigating these risks effectively

    FinTech and the transformation of the GCC financial landscape

    The transformation brought about by technology and FinTech is expected to continue, and GCCs must innovate and adapt to stay competitive.

    Consumer Credit and Finance

    Digital lending platforms, banks, NBFCs and Fintechs have a crucial role to play in responsible and balanced growth in Indian consumer credit market.

    Smart lending: Has the full potential been unleashed?

    Smart lending has unlocked the potential for formal lending system in India, catering the needs of millions of underserved borrowers in the country

    Transforming financial services through hyper-personalisation

    Financial services industry are increasingly focused on customer-centricity, recognizing that meeting individual customer needs is key to success.

    Q3’24 Venture Pulse Report – Global

    A global overview of key findings uncovered from the Q3’24 Venture Pulse Report.

    Frontiers in finance

    Innovation through technological platforms and ecosystems.

    IPOs in India - FY24

    The report includes an analysis of the IPOs of companies which got listed between 1 April 2023 to 31 March 2024.

    Global insights

    KPMG Regulatory Barometer

    Measuring the impact of regulatory and supervisory activity

    KPMG global tech report: Financial services insights

    Unlocking growth through digital innovation

    Key Contact

    Sanjay Doshi

    Partner and Head, Transaction Services and Financial Services Advisory

    KPMG in India

    Simar Singh

    Partner, GCC Sector Leader - Financial Services

    KPMG in India

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