Client

European fashion retailer

Industry

Retail

Primary goal

IT cost optimisation and portfolio rationalisation

The organisation sought to rebalance IT investments and improve cost efficiency while supporting strategic growth initiatives.

The challenge

A significant proportion of IT expenditure was concentrated in run-the-business activities, particularly system maintenance and support. Limited cost transparency and fragmented tracking mechanisms reduced visibility into spending patterns and impeded informed decision-making. As a result, investment in strategic transformation initiatives remained constrained.

Our approach

transform

KPMG in India conducted a comprehensive analysis of IT spend across run, change and transformation activities to establish full cost transparency

currency_rupee

The existing cost structure was assessed across vendors, contracts, licensing models and service delivery frameworks to identify inefficiencies

design_services

Multiple optimisation levers were evaluated, including vendor consolidation, contract renegotiation and rationalisation of redundant tools and services

finance

A financial governance framework was introduced to improve cost tracking, allocation and accountability

business

A structured investment prioritisation model enabled reallocation of spend towards strategic initiatives aligned with business growth objectives

The impact

The engagement enabled enhanced transparency into IT cost structures and strengthened financial governance. A rebalanced investment portfolio allowed the organisation to redirect spend towards high-value initiatives, improving overall efficiency and enabling sustainable cost optimisation.