Culture and capabilities are fundamental in transforming employment journey through shaping a positive employee experience (EX).

High-performing organizational cultures and capabilities that prioritize employee experience (EX) lead to increased morale, trust, dedication, productivity, efficiency, longer tenure, and enhanced overall well-being.

KPMG’s Culture & Capabilities Framework

The customizable Culture & Capabilities framework evaluates both culture and capabilities which encompasses change management and talent management.

It aims to provide a clear understanding of aligning talent strategies with cultural transformation, through managing change effectively, and building a resilient, future-ready workforce.

Client’s Challenges

Leveraging on Culture and Capabilities, KPMG in Malaysia has aided organizations to achieve success in transforming the employment journey through shaping a positive employee experience.

Our expertise in this area has enabled organizations to achieve the following:

• Strategic succession planning and improved decision-making, promoting career growth and job leveling, alongside a fair and competitive total rewards structure aligned with internal and external equity.

• Effective organizational transformation and change management, involving open communication channels, minimized business performance fluctuations, and mitigation of employee resistance to change through comprehensive initiatives.

• Successful digital transformation initiatives focused on fostering awareness, enhancing productivity and performance for teams, and improving team capabilities through training strategies.