Our Purchasing Terms & Conditions

At KPMG we expect quality service from our suppliers. That's why we insist on the highest ethical standards from all our third-party suppliers.

KPMG in the Netherlands has a purchase-to-pay system called Coupa. Coupa is a leading cloud-based eProcurement solution that helps suppliers and their customers collaborate more effectively and securely. This transition facilitates a new way of collaborating with our suppliers, where all purchase orders, invoices and communications are managed via the Coupa Supplier Portal (CSP).

Please ensure that we have your current account and contact information. If anything has changed, please update your profile on the CSP and let us know. Should you have any questions, please send an email.

We use Coupa SIM to manage supplier information efficiently and keep data accurate and up to date. This system helps streamline processes and ensures smooth handling of orders and payments.

Download the Coupa SIM guide to learn how to set up your account and provide the required details.

• Coupa Supplier Portal Overview
  An overview of Coupa’s Supplier Portal and the various tools available.
• Coupa for suppliers
  Everything suppliers need to get up and running, from custom integrations to using the CSP.

• How do suppliers join the Coupa Supplier Portal (CSP)?
  Suppliers will first receive an email invitation from KPMG NL. Following the email invitation, suppliers will receive a second email from Coupa with a link to register on the Coupa Supplier Portal.
  
• If a supplier provides products or services to more than one organization, will the supplier need to re-register on the Coupa Supplier Portal (CSP) for each organization?
  Yes, if the supplier provides services to more than one organization the supplier needs to register each organization in Coupa Supplier Portal (CSP).
  
• What happens if a supplier does not register for the Coupa Supplier Portal (CSP)?
  If a supplier is unable to join the Coupa Supplier Portal (CSP), the supplier will need to send their invoices to the Account Payables team through this e-mail address crediteurenadministratie@kpmg.nl.
  Note: The Supplier should ensure that the invoice is in a pdf form and has the following stated on it; the correct entity of KPMG, the Purchase Order number, and the name of the contact person from KPMG.
  
• What if a supplier does not receive the email invitation to join Coupa?
  If a supplier does not receive the Coupa email invitation, the supplier should contact KPMG through e-mail suppliers@kpmg.nl. As these emails may be flagged as spam, suppliers are asked to check all email folders.
  Note: Multiple employees within the supplier's organization can be added to one account by the supplier's account administrator. Each member will receive an invite to create their own passwords.
  
• Does the supplier always need to click the acknowledge button on the CSP and/or push email?
  Yes. Clicking the acknowledgement button confirms that the supplier agrees to the Purchase Order (PO) and to supply the requested products or services. This also sends confirmation to the account holder who then will be informed of the acceptance of the Purchase Order.
  
• How will Coupa impact the way KPMG in Netherland works with suppliers?
  The move to Coupa means that KPMG in Netherlands and its suppliers will work together on a shared platform called the Coupa Supplier Portal for all interactions (e.g.: sending and receiving Purchase Orders and invoices, communicating, information updates, etc.).
  
• What is a PO?
  A "PO" stands for purchase order. Once Coupa launches, suppliers will receive a PO for every order. With the PO suppliers can submit their invoices to KPMG NL for processing.
  
• What are the advantages, for a supplier to use Coupa and the Coupa Supplier Portal (CSP)?
  There are many supplier benefits to working with the Coupa Supplier Portal (CSP): 
  

1.  Free self-serve tool for suppliers – easily update profiles and contact information 
   
2.  Easy-to-use – receive all Purchase Orders and track payment status in real time 
   
3.  One stop shop – easily create and submit invoices online 
   
4.  Decreased paperwork – no longer need to print, mail or fax invoices 
   
5.  Standard processes = faster authorizations
   

• Our invoices are prepared in PDF format and emailed to our customers. How will that change with Coupa?
  Preferably we would like all invoices submitted through the Coupa Supplier Portal. You can continue to email your invoices to us and we’ll manually process them. At a minimum, your invoice must be in a PDF- form and include a contact person and include a PO number, (if available). Please note: if you are not using the CSP there may be a delay in processing your invoice and payment.
• We don't send many invoices to KPMG. Should my company still register on the Coupa Supplier Portal?
  Regardless of the frequency or reasons for your invoice or your status as an organization, (e.g. non-profit, charitable, public or private sector) our e-procurement system, Coupa, will apply to you.