Employee Experience Solutions

Creating an Employee Experience that enables individuals to perform at their best every day is no longer just an opportunity; it is a fundamental necessity for strong business performance. Therefore, today’s focus is on the holistic Employee Experience, examining how organizations can foster a workplace that is accessible, enjoyable, and engaging for employees. 

At KPMG, we believe that the Employee Experience encompasses everything an employee encounters throughout their connection with the organization — from the first contact as a potential recruit to the final interaction after employment ends. Our industry-leading research indicates that improving the Employee Experience requires more than just examining individual journeys. It is imperative to consider the workplace environment, relationships with direct supervisors, and team dynamics. Additionally, this should be in line with your Purpose & Values and your Employee Value Proposition.

Our holistic Employee Experience framework helps organizations develop a shared understanding of Employee Experience while providing a practical plan for embarking on Employee Experience Management. Our team will guide you with: 

• Familiarizing your organization with a holistic view on Employee Experience.
• Designing your Employee Experience strategy.
• Creating or renewing your Employee Value Proposition.
• Building personas and mapping out employee journeys.
• Developing a prioritized roadmap for optimizing Employee Experience.
• Establishing an Employee Experience team and providing training for your teams.
• Identifying key metrics to track and measure the impact of Employee Experience initiatives continuously.
• Supplying tools for effective journey mapping and precise measurement of Employee Experience.