Skip to main content

      KPMG Workbench is an open multi-agent AI platform designed to transform client delivery and enhance the way we work across our global organization. Developed in collaboration with Microsoft, KPMG Workbench empowers KPMG professionals with the support of trusted, intelligent AI agents to accelerate innovation for clients and complement human expertise.

      A unified AI platform

      KPMG Workbench serves as our foundational, single global AI platform, designed to scale global adoption and integration of AI across geographies and teams and underpin KPMG client delivery solutions such as:

      Tax

      The single platform solution that gives you access to the full suite of KPMG Tax & Legal Technologies you use.

      Audit

      KPMG Clara, our global smart audit platform, is helping to transform the audit experience.

      Advisory

      A new AI-enabled business transformation platform.

      Intelligent AI agents

      At the heart of KPMG Workbench is a network of 50 AI assistants (agents) and chatbots, with nearly a thousand in development. These agents work alongside KPMG professionals, providing faster, high-quality, digital solutions across multiple sectors.

      KPMG has collaborated with Microsoft to build KPMG Workbench on Microsoft Azure AI Foundry services, allowing for interoperable, agent to agent communications. In addition, it brings together capabilities from across the KPMG ecosystem of alliance partners, such as ServiceNow, Salesforce and Workday, so clients accessing it can choose the model or AI agent that fits their task.

      Client-centric innovation

      KPMG Workbench can enable the next generation of KPMG’s AI-enabled client service delivery, including innovative and content rich ‘Services as Software’ (SaaS) that will provide KPMG clients with AI tools steeped in KPMG’s deep industry expertise and experience.

      Clients include:

      • A global bank that requires data sovereignty and processing of agents to help the organization verify the identity and legitimacy of its customers and mitigate risk, including fraud.
      • A telecommunications and technology organization with a need to enhance their compliance management with AI agents in a highly regulated industry where trust built into the platform is imperative.
      • A global household retailer looking to drive back-office productivity by growing a digital workforce using multiple AI models.

      KPMG Workbench has built-in data sovereignty, meaning clients can maintain full control of how their data is stored and processed and manage diverse risk and governance needs, helping them to meet local and global regulatory requirements. KPMG is also the first organization in the world to achieve BSI/ISO 42001* certification for AI Management Systems.

      Transforming how we work with clients

      KPMG Workbench is a testament to KPMG Member Firms' commitment to creating value for clients through innovative digital solutions, efficiency gains, and advanced technology. By orchestrating and controlling AI agents, KPMG Workbench integrates multiple AI models into one environment, helping ensure compliance. This platform combines advanced AI agents with the insight, judgment, and industry expertise of our people to help deliver smarter digital solutions, faster.


      Our people