Australia’s power and water utilities are undergoing rapid transformation. Population growth, urban density, climate change, and rising customer expectations are reshaping the sectors. At the same time, maturing technologies and shifting regulations are creating disruption and opportunity.
In response, we’re seeing large-scale transformations focused on customer centricity and technology enablement, increased investment in data and analytics – especially IoT and automation, and a drive for more efficient, low-cost service delivery. Utilities are also becoming more proactive in regulatory engagement and investment decisions.
KPMG’s Power & Water Utilities insights
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- Minh Dao
- Dr Matt Pearce