Australia’s power and water utilities are undergoing rapid transformation. Population growth, urban density, climate change, and rising customer expectations are reshaping the sectors. At the same time, maturing technologies and shifting regulations are creating disruption and opportunity.
In response, we’re seeing large-scale transformations focused on customer centricity and technology enablement, increased investment in data and analytics – especially IoT and automation, and a drive for more efficient, low-cost service delivery. Utilities are also becoming more proactive in regulatory engagement and investment decisions.
Energy solution
How consumer behaviour is reshaping Australia’s energy system
Consumer behaviour is becoming increasingly central to planning and managing Australia’s electricity system. KPMG's Energy Behavioural Demand Model (EBDM) uses advanced modelling techniques to help governments and energy market participants understand (and importantly, steer) consumer behaviour as the system evolves. EBDM supports robust forecasting, testing of proposed interventions, and managing risk and uncertainty in a system shaped by millions of household decisions.
Watch the video or contact us to find out more.
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KPMG’s Power & Water Utilities insights
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- Dr Matt Pearce
