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      Role of business in preventing and addressing modern slavery

      In order to prevent and address modern slavery, businesses need to listen to workers and fix the harm caused by modern slavery in supply chains. Property and construction business activities can both directly and indirectly impact the lives of many people, especially those hidden deep within complex supply chains.

      Property and construction projects will often involve multiple tiers of management, operations, and procurement processes, sometimes stretching over many years. As a result, collaboration around key topics, such as grievance mechanisms and remediation, is more important than ever. 

      The global community of governments, investors and civil society increasingly expect businesses to address and prevent human rights related harm, including modern slavery. 

      Together, human rights grievance mechanisms and remediation are critical to leading modern slavery practice.


      Download the grievance and remediation guides

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      Listening and responding to modern slavery in property & construction

      A practical guide for effective human rights grievance mechanisms
      Download

      Remediating Modern Slavery in Property & Construction

      A practical guide for effective human rights remediation
      Download

      Listening and responding to modern slavery in property & construction

      A practical guide for effective human rights grievance mechanisms
      Download

      Remediating Modern Slavery in Property & Construction

      A practical guide for effective human rights remediation


      About the grievance and remediation guides

      KPMG Australia, in collaboration with the Property Council of Australia, has developed two practical guides for businesses to better understand and address modern slavery in the property and construction industry in Australia. They:

      • Explore the important role of businesses, with a focus on property and construction, in using human rights grievance mechanisms and remediation processes to listen and respond to workers and remedy the situation for rights-holders adversely impacted by modern slavery
      • Centre the voice of workers, supported by in-depth research and interviews with property and construction businesses, anti-slavery organisations and other human rights experts
      • Offer practical tools, real-world case studies, and expert industry insights for all businesses to begin or review their human rights grievance mechanisms or remediation processes
      • Provides practical next steps to ensure your human rights grievance mechanism and remediation process is effective in line with the United Nations Guiding Principles on Business and Human Rights (UNGPs)


      Human rights grievance and remediation processes for modern slavery

      The figure below illustrates the eight stages of the human rights grievance process and the five steps of the human rights remediation process:

      • STAGE 1

        Occurrence of harm

      • STAGE 2

        Raising the grievance

      • STAGE 3

        Reporting the grievance

      • STAGE 4

        Acknowledging the grievance

      • STAGE 5

        Assessing the grievance

      • STAGE 6

        Investigating the grievance

      • STAGE 7

        Resolving the grievance

      • STAGE 8

        Remediating the grievance

      • STAGE 8 STEPS

        A. Safeguarding rights-holders

        B. Identifying harm

        C. Using leverage

        D. Making things right

        E. Preventing harm



      How to implement your grievance and remediation processes

      Once you have a clearly defined human rights grievance and/or remediation process that is fit for your business' needs, it is essential to apply the eight UNGPs effectiveness criteria as well as the REMEDY Framework. This will help to put into practice effective human rights grievance mechanisms and remedial processes and remedies supporting modern slavery due diligence.

      Read our guides to learn more about the eight UNGPs effectiveness criteria as well as the REMEDY Framework.

       

      Download the guides  >



      Human rights grievance mechanisms empower the business to listen to its workers and improve their human rights due diligence practices though building trust and continuous learning. They are a key risk mitigation strategy, and one every business needs.

      Dr Meg Brodie

      Partner in Charge, ESG Social, Human-Centred AI

      KPMG Australia


      Effective human rights remediation for modern slavery requires businesses to put affected people at the centre. Understanding how to do this practically and meaningfully is vital for any business.

      Tina Jelenic

      Director, KPMG Banarra, Human Rights & Social Impact Services

      KPMG Australia



      KPMG’s human rights and modern slavery specialists

      To understand how to develop human rights grievance and remediation processes tailored to your business, or to receive ESG updates delivered to your inbox, contact us.

      Dr Meg Brodie

      Partner in Charge, ESG Social, Human-Centred AI

      KPMG Australia

      Tina Jelenic

      Director, KPMG Banarra, Human Rights & Social Impact Services

      KPMG Australia



      KPMG’s Human Rights and Modern Slavery Advisory Services


      Human Rights & Social Impact – Banarra

      KPMG works with organisations to help identify, understand and manage their human rights and social impact.

      People walking across a busy street

      Modern Slavery Risk Advisory

      Manage modern slavery risk with a practical, commercial and human rights-based approach. KPMG's Human Rights & Social Impact team can advise.

      People walking across a busy street

      KPMG's Real Estate practice offers relevant audit, tax and advisory services to meet the needs of clients in the property, building and construction sectors.


      Further modern slavery insights


      The regulatory environment in relation to modern slavery risk management is evolving. Find out how to prepare and respond.

      Practical guidelines for putting risk to people first in your modern slavery response, from KPMG and the Australian Human Rights Commission.

      Australian Council of Superannuation Investors' guide for companies and investors on identifying and managing the risk of modern slavery.