KPMG and ServiceNow assist organisations in modernising processes across front, middle and back offices. Together, we utilise AI and low code to streamline manual tasks through automated, intuitive systems, aiming to enhance productivity and efficiency throughout your enterprise.
Consolidate, automate and modernise your service-management processes with KPMG and ServiceNow
KPMG and ServiceNow have received multiple awards and certifications, demonstrating the excellence of our combined solutions and innovations.
Customers today expect digital, interconnected and user-friendly experiences. Our collaboration with ServiceNow aims to help reduce manual tasks through automated and intuitive processes, improving productivity and efficiency across your enterprise.
“Something that really differentiates KPMG is their breadth of expertise. I can’t believe how wide they go and how deep they go. They look at issues not only from a technical perspective, but also in terms of the business challenges you’re trying to solve for. There’s a lot of value in that.”
Burt Smith
Director, Enterprise Operations, Corewell Health
We work with our financial services clients to help them thrive in a rapidly transforming industry. Over the next decade, the global financial services industry will be fundamentally transformed — reshaped by tectonic movements driven by technology, digitisation, regulation, evolving customer expectations and other disruptive forces.
We work with the Australian Government to deliver services that address the most complex challenges. We partner and support our clients with advisory capabilities, from commercial advice to economic modelling, financial management, program management, digital transformation and governance.
We offer a range of services and advice to State and Territory Government, helping them with delivery of services, balancing responsiveness with flexibility. From operational improvement to financial modelling, internal audit, risk management and technology transformation, we leverage our national and international networks to access resources and explore new perspectives.
The mission to protect Australia is becoming more challenging every day. Australian defence organisations, the broader defence community and those in the industry are operating in an increasingly complex and interconnected world.
While new threats are emerging, there are also new opportunities for the sector to innovate, while adopting a minimal viable capability approach.
KPMG’s defence teams understand this unique environment and are committed to partnering with clients across the sector to support and deliver enduring capability and business outcomes.
We strive for trusted relationships between our people and clients based on deep collaboration, transparency and delivery excellence.
The skills required to thrive in today’s world are changing fast and the institutions that teach, train and research are facing a period of dramatic disruption.
From early learning through to higher education and lifelong learning, many organisations are looking to harness the latest technology, unleash the potential of their people, adapt to new funding models and make their operations as efficient as possible to deliver exceptional student experiences and deliver world-class research.
KPMG is committed to assisting clients to deliver more efficient and effective health services.
Demographic, technological and fiscal shifts continue to make the effective delivery of health services a challenge for service providers. Meeting these challenges and improving patient outcomes will result from a wide range of capabilities, including strong strategic and commercial skills, performance management, robust reporting frameworks and effective use of technology.
Drawing on deep industry experience, we deliver a broad range of services to meet the unique needs of healthcare clients.
Communications infrastructure is an important element of a functioning economy. For telecommunications operators, keeping up with the pace of change driven by technology, social trends, financial market conditions and government regulation is a constant challenge — but it’s also a great opportunity.
Consumer demand will continue to drive the industry, and the winners will be those who can embrace new and emerging technologies while managing the demands of regulation, cost and network investment.
KPMG’s telecommunications group works with fixed, mobile and satellite companies to address their operational, regulatory and growth agendas.
A Partner in Technology Consulting at KPMG Australia, Olivia has more than 20 years of experience creating value in a range of industries across multiple countries. She is responsible for working with clients to solve complex business issues, utilising collaborative processes to create innovative solutions and delivering accelerated results.
Alliance Director, ServiceNow at KPMG Australia, Stephen has more than 25 years of experience working in professional services organisations. He is responsible for partnering, solutioning, sales and marketing in the technology sector. With a balance of business and technical acumen, complemented by expertise in creating and implementing growth strategies, Stephen focuses on leveraging emerging technologies and digital strategies to assist organisations address challenges and seize new opportunities for growth.
KPMG integrates innovative solutions into business strategies by leveraging the capabilities of ServiceNow and our own KPMG Powered Solutions. This includes:
By integrating these innovative solutions through ServiceNow and KPMG Powered Solutions, KPMG helps businesses achieve long-term transformation and success.
Choosing KPMG as your Global Elite partner for ServiceNow implementation offers several significant benefits, including:
KPMG ensures sustainable growth for businesses by leveraging the capabilities of ServiceNow to integrate comprehensive sustainability strategies. Here's how we do it:
