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      Shaping the future of IT together



      Companies today face numerous IT service management (ITSM) challenges, including the navigation of a complex web of customized legacy solutions to help support the modern mobile enterprise.

      Leading organizations understand that their ITSM capabilities must meet increasing levels of complexity in their service delivery models. Furthermore, the cloud is changing the way technology is delivered to the business and managed to achieve some of the best-in-class returns on investment.

      KPMG and ServiceNow can deliver transformative ITSM solutions with the added benefits of a Software-as-a-Service (SaaS)-based platform. KPMG provides implementation services and process consulting along with specialization in IT Infrastructure library process design, process and technology integration, and IT organizational change.

      Jason D. Souliere
      Jason Souliere

      Partner, ServiceNow Advisory Services

      KPMG in Canada

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      How we can help

      ServiceNow managed services

      Prevent your new technology from becoming tomorrow's legacy system
       

      Having completed your ServiceNow transformation, it’s essential that you continue enabling technology adoption and driving business value from your efforts, even in the absence of in-house talent and resources.

      Our ServiceNow Managed Services can allow you to adapt to market conditions, regulatory changes and leverage new technologies and continuous process improvements. Our skilled practitioners help you maximize your ServiceNow investment.

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      ServiceNow managed services

      Driving future transformation with KPMG and ServiceNow
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      KPMG in Canada can help drive your organization’s digital transformation with knowledge and experience in technology strategy and transformation.
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      Your business transformation needs deep expertise, process and technology support to pivot quickly and respond rather than react.
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      Helping you transform business functions and drive lasting value.
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      KPMG is proud to be named the 2025 ServiceNow Worldwide Transformation Partner of the Year and Americas Employee Workflow Partner of the Year. Together, KPMG firms and ServiceNow help clients integrate technologies, including AI, to improve service delivery, meet regulatory requirements, and connect workflows across functions to achieve transformative outcomes.

      Have questions about your digital transformation strategy?

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      Explore how KPMG has made a difference helping clients reach their business objectives and transform their businesses with ServiceNow technology implementations.

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      KPMG in Canada and our network of member firms have built a strong ecosystem of alliances with some of the world's leading technology, data and services companies.