Market leaders understand that the key to unlocking long-term value across the enterprise is their workforce.

As businesses continue to navigate geopolitical uncertainty, the advent of new technologies, and continued economic pressures, Human Resources (HR) functions have an essential role to play. They must build a resilient, engaged, and prepared workforce to remain competitive in an AI-enabled digital future.

To become a strategic partner to the business, HR leaders are moving on from a reactive short-term view on talent management and talent retention processes to a more visionary and prominent role in shaping the workforce to strengthen the overall organization. By embracing analytical insights, digital tools, workforce transformation methods, and purpose-driven practices human resources professionals stand to reinvent work and drive value across the business.

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How we can help

Our dedicated team of human resources consultants at KPMG in Canada can help your organization strengthen its talent strategy and performance through proactive approaches, transformational plans, and organizational change management services.

Let us help you enable your business' most valuable asset – your people. Our human capital consultants can assist you in shaping your organization's future of work with specialized knowledge and industry experience implementing HR transformation programs, AI upskilling and reskilling frameworks, diversity and inclusion processes, talent management strategies, change management practices, and more.

Our main services include:

HR transformation

The transformation of the HR function to address the changing business landscape remains a key challenge for many organizations. We help you develop a tailored HR strategy that aligns with your business goals – a strategy that is equipped with the appropriate structure, capabilities, and technology systems to help your human resources department deliver real value to the business and shape your future of work.

Change management

Organizations today need to embrace change in order to survive and proactively drive change in order to sustain a competitive advantage. Whether the change is focused on a specific function or at an enterprise-wide level, changes in corporate strategy, processes, systems, and technology, including AI and GenAI adoption, require that people perform and behave differently. We help you design and implement effective change management programs that mitigate organizational risk and realize sustainable benefits. Our change management consultants are experienced in guiding organizations through these transitions.

Equity, diversity and inclusion

Championing diversity and inclusion in the workforce is a commitment that should be carried out with clear intent and discipline. All people, with diverse experiences, perspectives, and backgrounds, must feel welcome and thrive in our workplaces and communities. We help organizations create accessible, equitable, and inclusive working environments by conducting DEI reviews and helping clients develop and implement multi-year workforce strategies and learning programs.

Talent strategy

Talent management is the process of developing people, driving employee engagement, streamlining HR processes, and optimizing supporting technologies to effectively address changing business conditions and seize opportunities impacting your workforce. We can help you assess and define talent management strategies that create real business impact for optimal talent acquisition, performance, development, and organizational structure. Our human capital consulting services include developing a comprehensive talent strategy, talent retention strategy, and talent transformation initiatives, leveraging AI and GenAI to enhance your organization's capabilities.

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Frequently asked questions (FAQs)

Connected Enterprise

Long before the pandemic, KPMG developed a blueprint called KPMG Connected Enterprise, identifying the capabilities of a digitally transformed, customer-centric organization. COVID-19 has highlighted customer centricity and digital transformation as imperatives, including in the HR function.

KPMG Connected Enterprise

Creating a customer-centric, digitally-enabled business.

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Powered Enterprise HR

Our robust functional digital transformation methodology, Powered Enterprise HR, is designed to enable sustainable change and lasting business value by following leading practices in the implementation of technology and organizational design to optimize your HR processes for performance. Our proven methods and tools, along with our specialized and experienced teams, put us in a strong position to help you achieve your Digitial HR transformation objectives.

KPMG Powered Enterprise HR

Shape your workforce for the future

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85 percent of Canadian CEOs in our 2020 KPMG CEO Outlook survey indicated that the sustainability of their organization in the digital age depends critically on a workplace culture in which employees feel more empowered to learn and take risks without fear of failure. Our people and change services team can help you define and implement the strategies, process and tools that will help your talent thrive in the digital age and support your organization's vision.

Common challenges relate to questions such as:

How do we foster a sense of belonging for all employees?
Why are attrition rates higher than at peer organizations?
How do we achieve equity in pay?
How do we ensure an accessible and inclusive virtual work environment?
How do we measure and report on I&D progress at an organizational level?

KPMG in Canada's people and change team can help organizations meet these challenges head-on with our specialized teams and extensive experience implementing diversity and inclusion programs. We collaborate closely with KPMG Law's labour and employment law practice to help clients to understand and mitigate regulatory risks and design compliant programs.