Insurers and Insurance Intermediaries

The insurance market is both attractive and challenging. Intense competitive and regulatory pressure, technological innovation and continuously rising customer expectations require insurers and brokers to achieve operational, tactical and strategic excellence.

As a multidisciplinary partner, KPMG helps organizations successfully navigate and implement this transformation. As a leading audit firm, we have deep industry expertise. Our interdisciplinary teams of management consultants, actuaries and technology, finance, risk, tax, legal and regulatory specialists apply these insights to deliver successful transformation projects. Our services are comprehensive, integrated and globally connected.

Every day, we support property and casualty, life, health and reinsurance companies, including captives, as well as insurance intermediaries, managing general agents (MGAs) and insurtechs as they shape the future of their businesses.

Thomas Schneider

Partner, Financial Services

KPMG Switzerland

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Alexander Lacher

Partner, Financial Services, Sector Head Insurance

KPMG Switzerland

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Challenges facing your stakeholders in the insurance sector

Property and casualty, health and life insurers

Property and casualty, health and life insurers are particularly affected by rising healthcare costs, political and regulatory pressure and the pace of digital transformation. Products such as endowment and group life insurance require innovative approaches to safeguard their long-term profitability.

Brokers and insurance intermediaries

Market consolidation, digital transformation and regulatory requirements such as intermediary supervision are reshaping insurance distribution. Online brokers and traditional insurance intermediaries in Switzerland must transform and streamline their governance and processes to remain competitive.

Asset management in the insurance sector

Asset management in the insurance sector faces regulatory requirements and economic uncertainty. Asset managers are expected to generate sustainable returns and grow fee-based business while efficiently managing insurers’ capital requirements and risk management needs.

Captives and reinsurers

Managing captives is becoming increasingly complex due to compliance and regulatory challenges as well as tax considerations. Swiss reinsurers face similar challenges and must develop innovative solutions for global risks.

Insurtechs and MGAs

Switzerland’s insurtech ecosystem continues to grow, from insurtech startups to established digital insurers. MGAs (Managing General Agents) and MGA models are transforming insurance distribution and underwriting. Digital platforms are essential for navigating regulatory hurdles and scaling business models.

Our solutions and expertise on market trends

Our specialized teams combine industry knowledge with advanced technologies to help clients optimize their processes and achieve sustainable growth. Our passion for the insurance industry drives us every day.

Audit
Our auditors help safeguard the financial integrity and transparency of insurers and intermediaries. We support you with:
- Audit
- Assurance
- Sustainability reporting (ESG)
Advisory
KPMG Switzerland provides a comprehensive range of advisory services for insurers and intermediaries:
- Strategy
- Finance and accounting
- Actuarial and risk
- Regulation and compliance
- IT and operations
- Digital innovation
- People and change
- Cybersecurity and data protection
- Deal advisory
Tax

Thought leadership and publications

Read our academic study conducted in collaboration with the University of St. Gallen, together with perspectives from industry experts, in KPMG Insurance Insights.

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The center of expertise for all matters relating to insurance regulation in Switzerland and Liechtenstein.

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Insurers are embracing change and navigating economic challenges.

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Insurers have a role to play in the transition to net zero.

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Data protection is under greater public scrutiny than ever. Do you have everything under control? (in German)

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Assess your organization’s maturity in trusted AI.

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The generative AI landscape is evolving rapidly, leaving companies to navigate an unregulated “Wild West.”

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The partial revision of the Insurance Supervision Act aims to strengthen consumer protection through new authorization and conduct requirements for insurance intermediaries (in German).

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The new financial services agreement with the United Kingdom: key areas for action for insurers (in German).

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This ESG Health Check provides an overview of your organization’s maturity in implementing ESG topics.

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Conducted in summer 2024, the EMA ESG Insurance Benchmarking Survey gathered insights from around 80 insurance groups across the EMEA region (Europe, the Middle East and Africa), including several large international and mid-sized companies.

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In their efforts to create an optimal customer experience, innovative insurers are exploring new ways to anticipate and address stakeholder needs.

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