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      Healthcare services around the world are coming under increasing pressure as lengthening life expectancies and aging populations drive patient demand ever higher. At the same time, funding increases may not keep pace while workforce challenges are also acute through a combination of skills shortages and restrictions in some countries on migrant talent. The volatility of the external environment is keenly felt by healthcare executives, with 58 percent saying that they are often or frequently impacted by market, regulatory and/or technology shifts. Regulation is a key barrier to technology transformation for many, given the complexities of data privacy rules, data sovereignty issues and the still-emerging regimes around the regulation of AI. These factors may help explain why the majority posture in healthcare is to be a ‘fast follower’ of new technology (55 percent) rather than an early adopter (35 percent) — one of the lowest early adopter percentages amongst any of the sectors surveyed. Nine in ten (90 percent) executives also say they take a long-term rather than reactive investment approach. 

      Key findings


      Healthcare organisations are investing significantly in digital technologies, with 40% committing​ $50-100 million a year.


      86% are embedding AI into workflows, services and value streams.


      29% plan to hire more onshore technology talent, signaling a shift toward localising critical skills to reduce offshore dependency and mitigate geopolitical risk.



      KPMG Global tech report 2026:Healthcare

      Transforming healthcare through technology, insight, and action.


      The future of healthcare in Hong Kong will be shaped by how effectively organisations use technology to meet rising demand while improving patient outcomes. AI and digital innovation have the potential to transform care delivery, but real success comes from applying these technologies in ways that create tangible value for patients, clinicians, and the wider healthcare system.

      Alva Lee

      Partner
      Head of Governance, Risk & Compliance Services / ESG Governance Services Lead
      Hong Kong SAR

      KPMG China


      Many healthcare organisations have already invested in digital technologies. The next challenge is turning those investments into measurable results. This requires a clear focus on data, governance and adoption, ensuring that innovation delivers sustainable improvements in performance, resilience, and patient experience.

      Stanley Sum

      Partner
      Head of Technology Consulting
      Greater Bay Area

      KPMG China

      Why download the report?

      • Understand where healthcare is really headed: Get a clear view of how global healthcare organisations are moving from stabilisation to scaling AI and digital transformation across the enterprise.
      • Cut through the hype on AI with real insights: Learn how leading organisations are embedding AI into care delivery and operations and where value is actually being realised.
      • Benchmark your organisation’s technology maturity: See how healthcare leaders are progressing across core stages, from fixing foundations to connecting systems and scaling innovation.
      • Identify the priorities that will drive growth and resilience: Explore the critical focus areas shaping the sector, from data, cloud and cybersecurity to workforce productivity and patient experience.
      • Turn insight into action with practical, real-world perspectives: Access evidence-based insights from global executives to help guide investment decisions, accelerate transformation, and deliver measurable impact.

      Explore our services and insights

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      Insights from healthcare CEOs shaping the future of care, technology and transformation.​

      Explore how organisations navigate today’s emerging tech — and prepare for what’s next

      Contact us

      Alva Lee

      Head of Governance, Risk & Compliance Services / ESG Governance Services Lead

      Hong Kong SAR

      KPMG China

      Stanley Sum
      Stanley Sum

      Partner, Head of Technology Consulting

      Greater Bay Area

      KPMG China


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