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      Together with our strategic partner Microsoft, we deliver solutions that help you transform processes in a reliable cloud environment and accelerate the growth of your business. We combine advanced technologies with industry knowledge, creative thinking and management expertise.

      We work closely with you to uncover and harness all the potential that the cloud can bring to your organisation's growth. We focus on the following topics: technologies, processes, planning, change management, finance and risk assessments.

      Growing successfully with AI

      In this interview, Michael Niederée (KPMG) and Markus Reischl (Microsoft) explain the questions that companies are currently asking themselves when using artificial intelligence - from data security and control to scaling and organisational change.

      They show how trusting partnerships and secure cloud platforms pave the way for sustainable growth and successful AI transformation.

      Our services in the Microsoft Dynamics area include end-to-end consulting:

      • Evaluation of the business case
      • Implementation support for a Dynamics system
      • Post-go-live optimisation in the course of business transformations, process and organisational changes
      • Quality assurance support for Dynamics implementations to support the go-live readiness of a system in terms of design, testing and migration.

      KPMG and Microsoft Alliance video

      The world of business moves fast. When there is little and precious time, find a way to save it with KPMG and Microsoft.


      Our main topics

      Customer Transformation

       
      The needs and interactions of customers have changed considerably in recent years. This development has also had an impact on business models. We are moving away from simply managing customer relationships towards customer-centred relationship management. For this reason, customer experience, personalisation and customer loyalty are the key trends affecting the CRM market.

      Dynamics 365 is a business solution for customer relationship management that enables you to improve the marketing functions for your company, increase your sales and offer your users outstanding customer service. A system for capturing 360-degree customer information and relevant insights.

      Modern Work

       
      The modernisation of the digital workplace and employee engagement are of great importance for market success. Distributed teams, brand new business models and complex security issues are just some of the challenges we need to address.

      In our transformation portfolio, we integrate customised HR technology solutions with Power Platform and Viva.
       

      Sustainability

       
      If implemented correctly, sustainability is an opportunity - for more growth, profitability and a higher company value. To implement a sustainable corporate strategy, companies should have access to and be able to analyse their ESG data. The use of technology makes it possible to overcome company and sector-specific ESG data challenges.  

      From data management to reporting, Microsoft and KPMG offer a sustainable business strategy. Together, we develop Cloud for Sustainability and Power Platform solutions that are customised to your requirements.
       

      Cloud Strategy (including Security & Compliance)

       
      To realise the benefits of greater agility and improved IT security, companies should implement the right cloud strategy.

      We support you on your journey to the cloud - starting with the cloud strategy, through cloud governance structures to supporting the transformation. Proper adherence to compliance and regulation is important to us at every stage.
       


      Client Cases: What our clients say about Allianz

      Client Case: Volkswagen AG

      ILA Platform bundles dozens of the Group's software applications into one application
       


      Client Story: Telekom Mobility Solutions

      Develop apps yourself with low-code - without programming knowledge
      Woman with smartphone

      Microsoft Copilot

      How Microsoft's AI model can help improve your business results

      Generative AI is a transformative technology that is already having a huge impact on businesses and society. However, advances in AI capabilities are progressing so rapidly that organisations are struggling to keep pace. Microsoft Copilot is the world's first generative AI solution designed for both CRM and ERP applications, delivering AI capabilities natively in Microsoft Dynamics business applications.

      KPMG can guide your organisation through strategy development and implementation. Thanks to our extensive experience with Microsoft, machine learning, AI and natural language processes, we can help you successfully install next-generation AI capabilities like Copilot. AI capabilities that can help you improve employee and customer experiences, increase productivity and efficiency, reduce effort and costs, and drive innovation.

      Download

      Improving business outcomes with Microsoft Copilot

      More KPMG Insights & Client Cases

      * A podcast from our co-operation partner KPMG Law Rechtsanwaltsgesellschaft mbH

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