Leaders today are under more pressure than ever to deliver on employee engagement, legal compliance and environmental, social and governmental footprints. Recent global events have made these topics even more important. When it comes to buying or selling a business, getting it right on vision, control, people and deal value is crucial. Keeping all these aspects in mind while dealing with a merger, acquisition, joint venture or restructuring can be more tedious than ever. Around 69% of deals (buying and selling of a business) fail to achieve their deal objective and deliver on long-term shareholder value. While there could be a variety of factors at play, M&A experts and deal executives say that people-related challenges are the most common in a deal failure. Without a strategy focused on employee value drivers and getting it right on the people and culture agenda, this can easily lead to issues with legal non-compliance, loss of key talent, high(er) attrition rates, employee disengagement, cultural misalignment, loss of productivity, and as a result, a failed deal. We strongly believe that if addressed properly and at the right time, these challenges can be turned into opportunities.
In order to enable value drivers and make the deal a success, it is imperative to have a dedicated focus on the people aspects of a deal. Not only is every deal unique, each stage has its own set of challenges and requirements:
- Before signing, you want to influence the deal price, mitigate risks and harness people opportunities. Sellers and buyers want to know all the insights and make sure that they are properly incorporated in the Share Purchase Agreements (SPA) and Transition Service Agreements (TSA);
- Before closing, you want to prepare your company and employees for the transition (e.g. separation or integration) and get the business ready for Day 1;
- Post-closing, you need to execute the deal and start realising the synergies. Employee resistance to change, cultural differences, compensation & benefits packages which are not harmonised, the loss of key personnel and executive management not being a good fit for the new company can impede your desired outcomes.
As such, being proactive in identifying and addressing people-related issues as well as bringing important stakeholders (employees, works councils, management, unions etc.) along on the journey can significantly help you achieve the deal strategy and desired outcomes.