Make the connection

Today’s customers are more informed and more demanding than ever. As a result, sustainable growth in a digital world depends on recognizing the power customers hold—and ensuring your organization is genuinely connected and customer‑centric.

Being truly connected means aligning and integrating processes across every function, and enabling your people and partners to work together seamlessly to meet customers on their terms—effectively, consistently, and profitably.

KPMG Connected Enterprise is a customer‑centric, sector‑tailored approach to digital transformation. It redefines how you transform, helping you focus your enterprise, operations, and technology development on meeting the expectations of customers, employees, and stakeholders—while creating measurable business value and driving sustainable growth.

Whether your ambitions include enhancing customer experiences, launching innovative products and services, improving operational efficiency, aligning your workforce, or modernizing your technology landscape, KPMG Connected Enterprise provides the framework and expertise to help you achieve your goals with confidence.

Make the connection

Learn how to put customers at the heart of your business.

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Connected capabilities

Insight‑driven strategies and actions

Deeper insights help you better understand customer needs, tailor solutions, and deliver meaningful, positive experiences.

Innovative products and services

Continuous innovation is essential for meeting rising customer expectations and enabling their success.

Experience centricity by design

Customers expect personalized, seamless, and connected experiences—and that expectation is here to stay.

Smooth operations and supply chain

KPMG Connected Enterprise supports organizations across sales, marketing, and service to ensure operations run efficiently and reliably.

2X
Impact

Responsive operations and supply chain

As the heartbeat of your organization, responsive operations and supply chain capabilities are essential to delivering on your customer promise.

An aligned and empowered workforce

Engaged, motivated employees are critical to delivering exceptional customer value—today and in the future.

Digitally enabled technology architecture

Build and engineer intelligent digital platforms, services, and technologies that are scalable, cost‑effective, and future‑ready.

Integrated partner and alliance ecosystem

No organization succeeds alone. Strategic partnerships and alliances extend your capabilities, strengthen your competitive edge, and open new avenues for growth.

Connected solutions

KPMG in Romania helps organizations design, build, deliver, and operate Connected Platforms. To support this ambition, we provide an integrated suite of preconfigured, sector tailored solutions.

These solutions increase value across the end‑to‑end value stream, strengthen connections with customers, employees, partners, and suppliers, and use technology to break down functional silos across the front, middle, and back office.

Intelligent Forecasting

Achieving accurate and insightful financial planning can be challenging. Intelligent Forecasting enables real‑time data refresh, modelling, and analytical insights to support financial functions and decision‑makers across the organization.

Working Capital Insights

Cash flow is critical to the resilience and growth of every business. Our Working Capital Insights solution enhances cash visibility and supports effective cash management to help maintain healthy working capital levels.

Voice of the Customer

Understanding what customers say, do, and feel is essential. This solution captures the full Voice of the Customer to evaluate experience quality and drive customer‑centric improvements that differentiate your business.

Workflow & Automation

This accelerator combines KPMG in Romania’s process mining expertise with low‑code automation and preconfigured sector‑specific solutions. It enables rapid diagnostics of operational processes to identify inefficiencies and automate intelligently.

Workplace Design

Reimagining the physical and digital workspace—alongside organizational culture—empowers employees to collaborate effectively in flexible, hybrid working environments.

Enterprise Integration

A digital business requires seamless connectivity across all layers of the operating model. Our Enterprise Integration solution supports organizations in building modern, API‑driven architectures that enable agility and interoperability.

Transforming for a future of value

KPMG’s suite of business transformation solutions helps organizations move toward a more productive, resilient, and sustainable future. Each solution is designed to address specific challenges across the business or operating model, enriched with deep insights and powered by our leading transformation methodology.

Align your entire organization around your customers to build a coordinated, agile, and digitally empowered enterprise—one capable of delivering exceptional experiences and creating new levels of performance and value.

KPMG in Romania’s suite of services to help transform back-office functions, leveraging target operating models that are designed with the future in mind.

Our Trust Imperative brings together risk and regulatory services that build trust and confidence in the organization and its digital transformation journey. It helps ensure that businesses can navigate risk and regulation with greater predictability – and deliver on the promise to keep customer data trusted, safe and reliable.

From strategy through to execution, we can help you quickly and confidently achieve measurable improvements to your revenue, operating margins, cost structures and working capital positions. It is value, quantified and delivered.

Delivering Connected Enterprise with agility

Agility is embedded in our customer‑centric, sector‑tailored Connected Enterprise approach. For us, agility is both a mindset and a delivery method.

By developing business capabilities iteratively, your organization can continuously adapt to evolving customer needs and unlock new sources of value throughout your transformation journey. Embedding agility amplifies the speed, scale, and impact of transformation.

As a proud Gold Partner of Scaled Agile worldwide, KPMG supports clients in applying agile ways of working—and scaling them effectively—to accelerate meaningful, lasting change.