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    Marie Chambers

    Marie Chambers

    Partner, Head of UK Global Business Services Advisory

    KPMG in the UK

    Marie leads KPMG UK's Global Business Services advisory practice, bringing 20 years of experience across KPMG UK and Australia. She specialises in Global Business Services Operating Models, Business Process Outsourcing, and digital transformation, delivering projects across ANZ, UK, Europe, US, and Asia.

    A thought leader in the impact of AI on Global Business Services (GBS) and the BPO industry, Marie is driving KPMG's global perspective on Agentic GBS and Agentic Corporate Services. She has played a key role in designing and establishing Global Capability Centres and complex multi-provider, multi-function outsourcing arrangements across AsiaPac, China, India, Europe, USA, and ANZ.

    With deep expertise in Banking, Insurance, FMCG, Telco, and ENR sectors, Marie has worked across front, middle, and back-office functions, covering Customer, Marketing, Sales, Operations, Finance, Supply Chain, Procurement, Technology, HR, Risk, and Legal.

    1. Areas of expertise

      Global business services

      Business process offshoring

      Outsourcing

      Advisory

    2. Education & qualification

      MA (Hons), University of Edinburgh

      CIMA Certificate

      Prince2

      Lean Practitioner