error
Subscriptions are not available for this site while you are logged into your current account.
close

Loading

The page is loading.

Please wait...

      Jo is a senior leader within the Infrastructure, Government & Healthcare sectors. Jo brings over 25 years of experience in the public and private sectors having worked both in consulting and directly in corporate environments.

      Jo currently leads the Customer practice where she designs and executes customer strategy, service design and transformation. Currently, she is leading Customer & Service re-design in a strategic transformation programme for a local authority. She is the stakeholder, culture and business change lead for an industry-wide infrastructure reform programme.​

      1. Areas of expertise

        Consulting

        Customer Strategy

        Service Design

        Transformation

      2. Education & qualification

        Edinburgh Napier University, Maths, Biology Management (Hons)