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      In today’s fast-moving economy, businesses across the North West are under increasing pressure to modernise. Whether you're a manufacturer in Manchester, a logistics firm in Liverpool, or a service provider in Preston, the ability to adapt quickly is becoming a key differentiator. Yet for many, outdated systems are holding them back.

      Enterprise Resource Planning (ERP) systems are the backbone of operational efficiency. But when they become outdated, they can stifle innovation, create silos, and increase risk. If your teams are relying on spreadsheets and manual workarounds, or if your systems can’t support AI, automation, or real-time insights, it may be time to rethink your ERP strategy.

      David Harrison
      David Harrison

      Partner, Management Consulting, Technology Strategy & Transformation

      KPMG in the UK

      Here are five practical steps to help your business implement ERP successfully and build a foundation for future growth.

      • Take a holistic view

        ERP isn’t just a tech upgrade - it’s a chance to review your operations and re-think your processes. Start by understanding your strategic goals and how technology can support them. This means selecting the appropriate solution(s), and aligning your ERP roadmap with your growth ambitions, customer expectations, and operational needs.

        There have been many businesses that have delayed ERP investment and opted for a standalone finance system. While it delivered short-term gains, it didn’t have the capability to be the broader ERP solution—leading to costly rework. The lesson? Think big picture from the start.

      • Embrace standard functionality

        Customisation may seem appealing, but it often leads to complexity, higher costs, and upgrade challenges. Today’s cloud-based ERP platforms offer robust, best-practice processes out of the box. Instead of bending the system to fit your old ways, ask why your current processes can’t evolve.

        By leaning into standard functionality, you reduce technical debt and free up resources to focus on what truly differentiates your business.

      • Use accelerators and tools

        You don’t need to reinvent the wheel. Many mid-sized businesses in the region are already leveraging proven tools and accelerators to fast-track ERP success. These pre-configured solutions help you adopt industry best practices quickly and securely - reducing cost, risk, and time to value.

        This approach allows you to focus on innovation and customer experience, rather than spending months configuring basic processes.

      • Plan for progress, not perfection

        ERP doesn’t have to be all-or-nothing. Break your transformation into manageable phases – but make sure each step builds toward your long-term vision. Identify quick wins that can deliver early value and help fund future improvements.

        For example, a phased rollout might start with finance and procurement, followed by operations and HR. Just ensure your roadmap is cohesive and considers interdependencies from the outset.

      • Bring in the right expertise

        ERP success is as much about people as it is about technology. Many mid-market firms lack the in-house capacity or experience to manage complex ERP programmes. That’s where external support can make the difference.

        Specialist partners bring not only technical know-how but also proven methodologies and sector insight. They can help you avoid common pitfalls, manage change effectively, and ensure your investment delivers lasting value.

      Why this matters now

      Regulators are demanding faster reporting and greater transparency. Employees expect modern tools and seamless experiences. And your competitors are already investing in AI and automation.

      If your current systems aren’t keeping up, now is the time to act. ERP isn’t just about efficiency – it’s about enabling growth, resilience, and innovation.

      ERP implementation doesn’t have to be daunting. With the right strategy, tools, and support, your business can turn ERP into a powerful enabler of growth.

      For further insights on how to future-proof your growth, visit here: Growing your business 5 steps to a successful ERP implementation.

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