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Telco & Digital

The KPMG Telco & Digital team provides deep expertise to telecoms operators ('telcos’), regulators, and communications ministries across the globe.

The telecoms industry is facing a complex and continuously changing environment. As the transition to 5G and FTTP continues and new technologies surface, the challenges to the industry and regulators are only exacerbated. Moreover, the emergence of over-the-top services, such as messaging apps and streaming platforms, has impacted revenue streams and has required a rethinking of how to monetise telecoms services. There is a constant need for substantial investments to maintain a robust infrastructure, increase coverage, but also to keep up with the rapid evolution of technology.

Multiple areas require further consideration in relation to the future for digital connectivity. These include trends such as the separation of a typical vertically integrated Telco, the increasing role of private wireless networks, the role of neutral host operators, the demand and importance of indoor coverage, supply chain diversification related to RAN, Telco Cloud and Core, the role of satellites, Quantum computing, network APIs and Mobile Edge Compute, innovative use and licensing of Spectrum and 6G.

Our Telco & Digital team, comprised of a mix of economics, regulatory, telecoms, and technology sector specialists, helps clients with their regulation, policy, and commercial strategy issues.

Headquartered in the UK, we tailor solutions that merge international insights with a nuanced understanding of local landscapes by collaborating closely with local KPMG member firms.

Our services

Regulation
Policy
Commercial strategy

We support clients to make better decisions through our expertise in developing and implementing models for pricing, product profitability, customer profitability, full fibre business case assessments, and network costing.

Recent examples of our work include:

  • Support for a large telco in developing its full fibre business case model to get funding approval from its Board of Directors.
  • Members of the team led on the design, development, and implementation of a B2B customer profitability solution for a leading global telco across its operating companies in Europe and South Africa.
  • Development of a flexible 5G network cost-model tailored for a range of market characteristics and potential-use cases. This included testing of 5G business cases, based on various assumptions on customer demand.

We support clients by evaluating existing policies, developing policy options, and assessing the economic impact of decisions or plans to inform policy issues. We also carry out economic reviews of the telecoms sector, including the health of the telecoms supply chain, and offer unique insight and practical strategic advice to clients.

Recent examples of our work include:

  • Assessment of 5G policies across countries leading the 5G rollout and lessons learnt from these.
  • Strategic review of the telecoms supply chain for 5G services of a large European country.
  • Economic review of the telecoms supply chain for 5G standalone, telco cloud, RAN, optical communications and BSS/OSS services for a large European country.
  • Benchmarking and assessment of the current regulatory framework and performance of the relevant Communications ministry of a country in the Middle East.

We support clients to make better decisions through our expertise in developing and implementing models for pricing, product profitability, customer profitability, full fibre business case assessments, and network costing.

Recent examples of our work include:

  • Support for a large telco in developing its full fibre business case model to get funding approval from its Board of Directors.
  • Members of the team led on the design, development, and implementation of a B2B customer profitability solution for a leading global telco across its operating companies in Europe and South Africa.
  • Development of a flexible 5G network cost-model tailored for a range of market characteristics and potential-use cases. This included testing of 5G business cases, based on various assumptions on customer demand.


Our consulting insights

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KPMG combines our multi-disciplinary approach with deep, practical industry knowledge to help clients meet challenges and respond to opportunities. Connect with our team to start the conversation.

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